Joanna O'Donnell

Commercial Account Handler at O'Leary Insurances Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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Experience

    • Ireland
    • Insurance
    • 1 - 100 Employee
    • Commercial Account Handler
      • Mar 2020 - Present

    • Ireland
    • Insurance
    • 1 - 100 Employee
    • Commercial Insurance Executive
      • Apr 2018 - Mar 2020

      Role includes dealing with renewals, midterm alterations, and sourcing new business in both the SME and corporate business sector in the Commercial Lines Department. Also supporting all areas of the business when necessary.

    • Ireland
    • Insurance
    • 1 - 100 Employee
    • Insurance Advisor
      • Feb 2009 - Apr 2018

      Work in a busy general insurance broker. The first point of contact for the customer. Establishing insurance needs. Providing cover and contacting insurers. Providing advice on suitable products. Dealing with renewals as well as actively seeking new business. Personal lines, commercial lines including, motor, household, office, public liability insurance, professional indemnity insurance. Role included managing the day to day running of the office, websites and also website development.

    • Sub Broker Renewal Agent
      • Aug 2007 - Oct 2008

      Specialist insurance broker focusing on the transport industry. Worked with insurance brokers to provide renewal quotations for clients with 1-4 vehicles. As wholesale brokers it was my responsibility to calculate the premiums and ensure legal timelines were met. Also maintaining broker relationships.

    • Motor Claims Negotiator
      • Dec 2005 - Aug 2007

      Busy motor claims department. Responsible for dealing and settling motor claims within reasonable time frames. Issuing payment. Contacting clients and brokers.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Telesales & Customer Services Agent
      • Feb 2003 - Dec 2004

      I dealt with obtaining new business quotations to prospective new clients along with dealing with exisiting clients and their requirements. I had to constantly meet targets. It was my responsibility to ensure new business and also the retention of exisiting business, whilst working very much within a team environment.

Education

  • National University of Ireland, Galway
    Bachelor of Arts - BA Hons, Economics, Sociology and Policital Science
    2017 - 2021
  • Insurance Institute of Ireland
    Certified Insurance Practitioner
    2008 - 2012
  • Brigidine Secondary School, Mountrath, Co Laois
    1995 - 2000

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