Digital Content Manager

• Jan 2022 - Present

• Nov 2019 - Sep 2021

• Dec 2018 - Nov 2019

- Managing a team of Account managers to monitor the traffic and the services- Coordinate on a daily basis with the account management team on ongoing projects- Daily monitoring of services revenue- Preparing new services presentations, Quarterly revenue and services analysis, new proposals and business cases - Build and maintain strong, long-lasting customer relationships- Ensure the timely and successful delivery of the company's solutions according to customer needs and objectives- Communicate clearly the progress of monthly/quarterly initiatives- Assist with high severity requests or issue escalations when needed Show less

• Dec 2017 - Nov 2018

• Aug 2016 - Dec 2017

• Aug 2015 - Jul 2016

- Operate as the lead point of contact with content providers and operators in Iraq, Jordan, Kuwait and UAE.- Build and maintain strong, long-lasting customer relationships- Ensure the timely and successful delivery of the company's solutions according to customer needs and objectives- Communicate clearly the progress of monthly/quarterly initiatives- Assist with high severity requests or issue escalations when needed

• Sep 2012 - Jul 2015

- Developing marketing campaigns to promote our subscription services and our online products/portals- Planning, digital advertising and social media event organization, product development and research.- Liaising between marketing plans/ideas and technical team mobile ads: banners, landing pages,etc- Managing the production of marketing materials including leaflets, posters, flyers, newsletters e-newsletters and DVDs- Contributing to, and developing, marketing plans and strategies and arranging the effective distribution of marketing materials Show less

Intern

• May 2011 - May 2011

Graphic Design Graphic Design

Intern

• 2010 - 2010

Creative Briefs and BTL ideas Creative Briefs and BTL ideas