Experience

Eracent

• United States
• Software Development
• 1 - 100 Employee

• Product Manager / Documentation Specialist

  • Mar 2018 - Present

  - Designed new website of the application on Eracent corporate website- Designing new layout and features of the application basing on the needs of the customers- Planning and organizing application development process in cooperation with Management Board- Assessing project and resource requirements- Leading POC meetings with prospects- Overseeing production processes and reporting work progress to the Management Board and customers- Planning and supervising the work of junior staff- Testing new application components- Liaising with marketing and sales departments- Customer requests management - passing customer requests to relevant teams, providing feedback to the customer and maintaining positive relationships with customers- Solving issues related with application content and behavior reported by customers- Cooperation with customer support division, database division and developers in order to deliver best solutions to our customers in shortest possible time

• Documentation Specialist

  • Oct 2017 - Present

  - Maintaining the integrity of company documents and updating company and products documentation- Preparing new documents- Maintaining system used to store and retrieve documents used by employees and customers- Publishing updated documentation on customer support portal and Eracent Wiki- Preparing translations of the application User Interface



Probike Sp. z o.o. - Importer Kawasaki

• Vehicles Sales Coordinator

  • May 2017 - Jul 2017

  • Managing orders flow from 19 active dealers in Poland, ensuring products availability, price and discounts negotiations, arranging shipping in cooperation with CAT Poland , invoicing. 120 motorcycles are being sold each month during spring-summer season• Ensuring products availability on the market, placing orders with supplier – in cooperation with Kawasaki Motors Europe (The Netherlands), organizing transport from KME to Poland• Verification of sales plans execution and bonus calculations for dealers• Keeping dealers network to maintain sales lounge, service and e-commerce standards – visiting dealers• Managing complaints, transport damage complaints in cooperation with CAT Poland and dealers • Ensuring implementation of company budget assumptions• Analyzing and monitoring new and used motorcycles market basing on PZM reports• Monitoring of competitors' activities and prices, planning and preparing special offers• Planning development of dealer network, looking for new dealers• Assisting in marketing activities planned by dealers in cooperation with Marketing Department and dealer network



XL Energy Marketing Sp. z o.o.

• Poland
• Food and Beverage Services
• 1 - 100 Employee

• Client Service Manager

  • Apr 2016 - Mar 2017

  • Managing orders flow from 16 active Clients; in cooperation with production, logistics and finance departments. 750.000 cans are being sold each month• 3 new exclusive contracts for open markets signed and executed in 2016, 1 under negotiations• Analyzing and monitoring changes on energy drink markets in Africa, Australia and New Zealand• Looking for new possibilities of distributing XL Energy (Africa, Australia and New Zealand areas)• Price, terms of contract and marketing support negotiations with leads found on new markets• Assisting Clients in development of XL brand on the market• Assisting in creating customized can labels; in cooperation with client, graphic designers and production department• Preparing forecasts of sale volumes per country• Providing support to remote Area Sales Representatives• Managing a team of 3 Sales Assistants• Performing and presentation of weekly reports to Company owner• Other assigned tasks



YAMO Sp. z o.o.

• Poland
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Assistant to the Commercial Department

  • Dec 2013 - Feb 2016

  • Managing a team of 15 software developers • Managing 8 software development projects – implementation of multi-channel sales platform McSys• Managing development projects using JIRA, Asana and OnTime task management systems• Testing modifications in development environment• Troubleshooting current user problems with the system• Analyzing system day to day operations• Proposing changes that improve operation of systems implemented at company’s clients• Preparing and leading trainings for Customers• Translating into English sales systems offered• Preparing pre-implementation analysis, specifications and contracts• Participating actively in sales and implementation internal and external meetings• Analysing client needs and preparing sales offers and project specifications for clients• Managing content of Mccom.pl website using CMS module• Other assigned tasks



McCormick & Company

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Marketing Department Assistant

  • Sep 2013 - Nov 2013

  • Co-creating marketing strategy for Kamis and Galeo brands• Managing marketing budgets – 10 million PLN per quarter• Supervising marketing agencies• Creating and executing internal promotional campaigns in collaboration with the Marketing and PR Department• Working with graphic designers and print houses in creating new labels and packaging designs• Caring for correct product placement of Kamis products in TV shows such as Master Chef and Top Chef• Spice market research on the need to introduce new spice blends• Complex management of SAP system• Supervising tests of new spice blends in cooperation with R&D Department• Preparing periodic Marketing Department meetings and meeting of the Board• Supervising document flow within the Marketing Department and departments of the company• Other assistant duties – writing letters, telephone contact with customers, providing translations, etc.



merlin.pl S.A.

• Retail
• 1 - 100 Employee

• Junior SEM Specialist

  • Jun 2013 - Aug 2013

  • Co-creating and implementing AdWords advertising strategy• Complex AdWords campaigns analysis and optimization• Testing and implementing new solutions to current AdWords campaigns• Cooperating with Sales Department on determining new promotions ideas • Co-creating and implementing AdWords advertising strategy• Complex AdWords campaigns analysis and optimization• Testing and implementing new solutions to current AdWords campaigns• Cooperating with Sales Department on determining new promotions ideas



FOOD MACHINES

• International Trade and Development
• 1 - 100 Employee

• Sales Department Assistant

  • Jan 2011 - Aug 2011

  • Organization of production line transfer in Solidarność Sp. z o.o. in Lublin • Maintaining positive relations with clients, machinery and spare parts suppliers from Poland, UK, South Korea• Participating in meetings with company’s key clients• Translating technical documentation from English to Polish• Other assigned tasks – booking flights and hotels, scheduling meetings, organizing spare parts and machinery transports, taking care of car fleet • Organization of production line transfer in Solidarność Sp. z o.o. in Lublin • Maintaining positive relations with clients, machinery and spare parts suppliers from Poland, UK, South Korea• Participating in meetings with company’s key clients• Translating technical documentation from English to Polish• Other assigned tasks – booking flights and hotels, scheduling meetings, organizing spare parts and machinery transports, taking care of car fleet



BRILUX S.A.

• Consumer Goods
• 1 - 100 Employee

• CEO Assistant

  • Jun 2010 - Oct 2010

  • Organizing customer files and enabling historical data introduction in the ERP system• Managing CEO’s meeting calendar • Conducting official matters on behalf of the company• Other assigned tasks – scheduling business meetings and trainings, managing correspondence, invoicing sales, keeping the company supplied with office supplies • Organizing customer files and enabling historical data introduction in the ERP system• Managing CEO’s meeting calendar • Conducting official matters on behalf of the company• Other assigned tasks – scheduling business meetings and trainings, managing correspondence, invoicing sales, keeping the company supplied with office supplies



Orange Polska

• Poland
• Telecommunications
• 700 & Above Employee

• Head of Network Design and Development Department Assistant

  • Jun 2008 - Dec 2009

  • Coordinating transmitter exchange project between all mobile operators in Poland• Keeping records of transmitters approved as part of the exchange• Creating reports and analysis concerning transmitter exchange project – indicating new locations and increase in network coverage• Other assigned tasks – maintaining correct document flow within the company, scheduling meetings, keeping the company supplied with office supplies • Coordinating transmitter exchange project between all mobile operators in Poland• Keeping records of transmitters approved as part of the exchange• Creating reports and analysis concerning transmitter exchange project – indicating new locations and increase in network coverage• Other assigned tasks – maintaining correct document flow within the company, scheduling meetings, keeping the company supplied with office supplies



ZPR S.A.

• Writing and Editing
• 1 - 100 Employee

• Croupier II

  • Sep 2007 - Apr 2008

  • Running casino games in Royal Casino in Warsaw • Running casino games in Royal Casino in Warsaw