Experience

OKU Hotels

• Spain
• Hospitality
• 1 - 100 Employee

• Concierge & Events Manager

  • Mar 2023 - Present

  Kos, Southern Aegean, Greece I am excited to be stepping into the role of Concierge Manager at Oku Kos! With several years of experience in the tourism industry, I have honed my skills in anticipating guests' needs and ensuring they have an unforgettable experience. In addition to providing exceptional guest service, I also have a passion for event planning and organization. As such, I am thrilled to have the opportunity to plan and execute events for the hotel. I am committed to fostering a positive and inclusive work… Show more I am excited to be stepping into the role of Concierge Manager at Oku Kos! With several years of experience in the tourism industry, I have honed my skills in anticipating guests' needs and ensuring they have an unforgettable experience. In addition to providing exceptional guest service, I also have a passion for event planning and organization. As such, I am thrilled to have the opportunity to plan and execute events for the hotel. I am committed to fostering a positive and inclusive work environment, and am always looking for ways to improve processes and exceed guest expectations. Show less



Scent Stories

• Personal Care Product Manufacturing

• Founder and CEO

  • Mar 2021 - Present

  Greece Started and currently run a successful candle business, overseeing all aspects of operations including product development, manufacturing, marketing, and sales. Developed and executed business strategies, achieving consistent revenue growth and profitability. Created and managed a budget, making financial decisions to optimize profitability and reinvest in business growth. Established and maintained vendor relationships, ensuring high-quality materials and supplies for product… Show more Started and currently run a successful candle business, overseeing all aspects of operations including product development, manufacturing, marketing, and sales. Developed and executed business strategies, achieving consistent revenue growth and profitability. Created and managed a budget, making financial decisions to optimize profitability and reinvest in business growth. Established and maintained vendor relationships, ensuring high-quality materials and supplies for product manufacturing. Designed and implemented marketing campaigns, including social media and email marketing, resulting in increased brand awareness and customer engagement. Managed all customer service interactions, ensuring high levels of customer satisfaction and retention. Collaborated with a team of freelancers to support production, marketing, and sales efforts. Show less



Aqua Blu Boutique Hotel + Spa

• Greece
• Hospitality
• 1 - 100 Employee

• Front Office Coordinator

  • May 2022 - Nov 2022

  Kos, Southern Aegean, Greece Coordinated the day-to-day operations of the front office, ensuring a smooth and efficient workflow. Managed financial transactions, including processing invoices, handling petty cash, and ensuring accurate record-keeping. Assisted team members with administrative tasks as needed, contributing to a productive and positive work environment. Collaborated with colleagues to identify areas for improvement and implement new processes to streamline operations.



OKU Hotels

• Spain
• Hospitality
• 1 - 100 Employee

• Senior Front Desk Receptionist

  • Mar 2019 - Nov 2021

  Kos, Southern Aegean, Greece Trained a team of 3 front desk receptionists on hotel policies and procedures, ensuring consistency in guest service and satisfaction. Managed the front desk operations, including check-in and check-out procedures, guest inquiries, and room assignments, ensuring efficient and effective operations. Maintained accurate guest records, processed payments and invoices, and balanced daily transactions. Responded to guest issues and complaints, resolving them in a timely and professional… Show more Trained a team of 3 front desk receptionists on hotel policies and procedures, ensuring consistency in guest service and satisfaction. Managed the front desk operations, including check-in and check-out procedures, guest inquiries, and room assignments, ensuring efficient and effective operations. Maintained accurate guest records, processed payments and invoices, and balanced daily transactions. Responded to guest issues and complaints, resolving them in a timely and professional manner. Coordinated with other departments to ensure guest needs were met and resolved any conflicts or issues. Developed and implemented new procedures and strategies to improve guest service and streamline front desk operations. Show less



Koullias Group

• Greece
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • May 2017 - Oct 2018

  kos Welcomed visitors and guests by greeting them in person or on the phone, answering or referring inquiries, and directing them to the appropriate personnel. Scheduled and coordinated appointments and meetings for management, including conference room reservations, travel arrangements, and event planning. Managed the flow of visitors and maintained the security and reception area to ensure compliance with company policies and procedures. Assisted with administrative tasks such as data… Show more Welcomed visitors and guests by greeting them in person or on the phone, answering or referring inquiries, and directing them to the appropriate personnel. Scheduled and coordinated appointments and meetings for management, including conference room reservations, travel arrangements, and event planning. Managed the flow of visitors and maintained the security and reception area to ensure compliance with company policies and procedures. Assisted with administrative tasks such as data entry, scanning, filing, and mail distribution. Maintained an organized and efficient front desk area, which included monitoring and ordering office supplies and equipment as needed. Developed and maintained positive relationships with clients, vendors, and team members, contributing to a collaborative work environment. Show less



Koullias Group

• Greece
• Hospitality
• 1 - 100 Employee

• Food and Beverage Server

  • May 2016 - Oct 2016

  Kos, Southern Aegean, Greece