Joanna Holland

Account Manager at St James Facilities Services Limited
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Facilities Services
    • 1 - 100 Employee
    • Account Manager
      • Dec 2019 - Present

      The role of the Account Manager is to provide support and guidance to colleagues on site. This includes the following duties.• Managing 22 sites ensuring process and procedures are being adhered to as well as standards being maintained.• Conduct weekly team catch-ups.• Host monthly meetings with building managers.• To ensure all planned and unplanned absences are covered.• Conduct interviews for potential new colleagues.• Conduct appraisal reviews on an annual basis.• Health & Safety - Risk assessments, Maintaining DSE forms for all staff members.• Create and maintain databases and reports.• Human resources – Recruitment, Return to Work interviews, Advice and Counselling meetings, Disciplinary meeting, New starter packs, New employee inductions, Probation interviews.• Adhoc duties to the managing directors when required.

    • Corporate Receptionist
      • May 2019 - Dec 2019

    • Administration
      • Oct 2017 - May 2019

      I provided administration duties for three company directors, My main duties were;Gather data for job costing and data analysis documents to relay the information at the weekly meeting with the surveyor and company directors. Prepare documents - New job tender and sales invoices.HR administration - Dealing with new employees, obtaining correct information from their starter pack, weekly wages, employees holidays and tracking employees training records.Customer service - Meet and greet clients and visitors, inbound and outbound calls, liaising with surveyors and site managers on a daily basis via email or phone.Using excel in a fast paced environment and working well under pressure or a deadline.Ad-Hoc duties when required.

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