Broker Operations Specialist

• Jun 2022 - Present

Parts Assistant

• May 2020 - May 2022

- Parts statement reconciliation - Invoicing all parts onto Repair Orders - Back up customer service representative. ie. answer phones and customer shuttle driver - Call on all warranty labor claims - Create organization of filing system - Ability to write parts estimates - Call vendors on owed credits - Call vendors to order parts - Back up parts delivery driver - Check and disperse mail daily - Gather all return items and process properly for each vendor's system - Parts statement reconciliation - Invoicing all parts onto Repair Orders - Back up customer service representative. ie. answer phones and customer shuttle driver - Call on all warranty labor claims - Create organization of filing system - Ability to write parts estimates - Call vendors on owed credits - Call vendors to order parts - Back up parts delivery driver - Check and disperse mail daily - Gather all return items and process properly for each vendor's system

Executive Assistant

• Mar 2019 - May 2020

● Maintained and set up arrangements on accounts for President along with travel and calendar. ● Insured accuracy of all documentation provided for the company. ● Received raw materials, stocking and packaging materials through quality control systems, processes & procedures. ● Order fulfillment from online and phone as well as client account management. ● Investigated all submissions as completed. ● Prepared spreadsheets and documentation to clients and owner with clinical data and proprietary information. ● Research trade shows to attend with owner/President and coordinate travel for all attending ● Emphasis on keeping proprietary information and communicate with professionalism and etiquette to coworkers, vendors, and customers. ● Uphold FDA, GMP, and State of Colorado codes and guidelines. ● File Trademark and copy write with Lawyers for State and United States. ● Maintain office by ordering all office furniture and supplies. ● Worked alongside Marketing company to maintain company website, brochure and product information ● Setting up hiring systems with paperwork ● Created and maintained a tracking system for all outgoing packages. ● Checking mail and disbursement. ● Planned and coordinated company initiatives and business development meetings. ● Able to multi-task and complete job duties in a faced paced environment. ● Worked well independently and on a team to solve problems. ● Organized and prioritized work to complete assignments in a timely, efficient manner. ● Leveraged strong relationships and networks to increase company presence and opportunities. ● Continually worked to enhance my set of communication skills and strategies. Show less

Parts Assistant

• Jun 2017 - Mar 2019

● Customer Service duties include answering phones, coordinating between all departments. ● Parts Department Clerical Management – ex. Auditing parts invoices ● Inventory management ● Manage and fulfill online Ford accessory orders ● Reconcile parts vendor statements ● Making Ford claims – warranty and returns ● Multi-tasking with multiple department duties ● Collections for all Accounts Receivable Parts accounts. ● Coordinating sales licensing for sales team. ● Processing legal documents. ● Pre-screened candidates via telephone. ● Handled full cycle recruiting from start to finish with candidates. ● Completed staff orientation and ensuring new hires were processed correctly in HR system. ● Completed background checks and providing HR department of employee file, while keeping all information confidential. ● Answering 5-line phone system ● Stocking in new and used vehicles into DealerTrack ● Assist all customers, sales, managers, and service employees ● Served as a friendly, hardworking, and punctual employee. ● Assisted with the recruiting and interviewing of new and potential employees. ● Performs other duties as appropriate or necessary for the performance of the job ● Awarded Employee of The Year Award 2018. Show less

Paraprofessional

• Aug 2016 - Dec 2017

● Assisted kindergarten, 1st, 4th, and 5th grade classrooms. ● Take focus groups aside to help teach math and history for 4th and 5th grades. ● To support Kindergarten, I would take children aside to help with motor skills and identifying letters to start the process in learning to read. ● Assisted students with independent tasks. ● Collaborated with colleagues to integrate new activities for 1st grade focus groups. ● Taking direction from teachers on who and what to focus on during scheduled times in rooms. ● After school READ Act learning with 1st grade students individually. ● Ability to assess situations and present creative solutions to better the children’s behaviors. ● Administering and assessing readiness tests for kindergarten, 1st, and 4th grades. ● Recess/lunch supervision. ● Served as a friendly, hardworking, and punctual employee. ● Brought forth intuition and innovation. ● Worked with a strong attention to detail and excellent record-keeping abilities. ● Responded positively to staff feedback, and adjusted strategies accordingly. ● Brought forth excellent time management and multitasking skills. ● Consistently communicated in a lucid and effective manner. Show less

Personal Nanny

• Jan 2011 - Aug 2016

● Served as full time then part-time nanny ● Started watching the children when the oldest was 3 years old and middle child was first born, baby 3 came in 2015. ● Plan and execute age appropriate educational and physical activities, ● Helped with housework, fixing meals, and providing general organizational support to the family unit. ● Assist with animal care ● Performs other duties as appropriate or necessary for the performance of the job ● Served as mentor to all children ● Served as full time then part-time nanny ● Started watching the children when the oldest was 3 years old and middle child was first born, baby 3 came in 2015. ● Plan and execute age appropriate educational and physical activities, ● Helped with housework, fixing meals, and providing general organizational support to the family unit. ● Assist with animal care ● Performs other duties as appropriate or necessary for the performance of the job ● Served as mentor to all children

Barista

• Oct 2013 - Mar 2016

Customer service and cash management. Taking orders in person and over the phone. Creating drinks for customers and heating food. Stocking and restocking, inventory management, daily cleaning schedules as well as bathrooms. Follow directions from management team and schedule expectations. Customer service and cash management. Taking orders in person and over the phone. Creating drinks for customers and heating food. Stocking and restocking, inventory management, daily cleaning schedules as well as bathrooms. Follow directions from management team and schedule expectations.