Joanna Ridgway CeMAP
Key Account Manager at Tipton & Coseley Building Society- Claim this Profile
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Bio
Experience
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Tipton & Coseley Building Society
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United Kingdom
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Financial Services
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1 - 100 Employee
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Key Account Manager
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janv. 2022 - - aujourd’hui
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Business Development Manager
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nov. 2020 - janv. 2022
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Pepper Money UK
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United Kingdom
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Financial Services
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200 - 300 Employee
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Telephone Business Development Manager
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sept. 2019 - nov. 2020
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Countrywide Mortgage Services
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United Kingdom
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Financial Services
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300 - 400 Employee
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Mortgage Broker
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juin 2017 - sept. 2019
Using thorough and accurate information gathering to find my client’s the most suitable mortgage and protection products. Communicate regularly with client’s via their most suited medium to ensure they are kept up to date. Building relationships with various stakeholders to ensure a smooth and efficient client journey. Able to think critically to troubleshoot potential issues as they arise. Effective time management to ensure urgent task are dealt with in a timely manner whilst ensuring other task are achieved. Organised diary management to coordinate meetings with; clients, solicitors, lenders etc. Use knowledge of fraud triggers to manage risk. Coach and manage colleagues within the branch to help them achieve their targets.
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Perrys Motor Sales Ltd
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United Kingdom
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Automotive
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300 - 400 Employee
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Sales Executive
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août 2015 - juin 2017
Won New Car Sales Executive of The Year 2016.Establishing customer’s needs and matching them with their most suitable model, engine and trim level. Selling features and benefits of the vehicle. Liaising with various stakeholders to ensure timely vehicle delivery. Managing customer journey from walking into the dealership from taking ownership of their new vehicle and aftercare. Ensuring great CSI results by delivering brilliant customer service. Presenting and selling additional insurances. Meeting and exceeding sales targets.
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Education
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Aylesbury High School