Experience

WHITE MEMORIAL COMMUNITY HEALTH CENTER (WMCHC)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Authorization Coordinator

  • Sep 2020 - Present



L.A. Care Health Plan

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Solution Center Even MORE Service Liaison I

  • May 2020 - Sep 2020



Los Angeles Christian Health Centers

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Referral Coordinator

  • Sep 2008 - Sep 2019

  • Worked closely with the patient and the family to coordinate required services with doctors, facilities and insurance companies • Processed subspecialty and diagnostic referrals • Communicated with HMO and PPO plans to initiate prior authorizations • Notified patients of authorization approvals, appointment times and educated each patient regarding significance of specialty/diagnostic procedures • Tracked status of specialty consult notes and radiology reports • Served as a liaison between patients and medical staff for both internal and external services



Walgreens

• United States
• Retail
• 700 & Above Employee

• Lead Pharmacy Technician

  • Apr 2002 - Oct 2005

  • Worked with insurance companies, doctors and patients to fill prescriptions • Assisted customers by answering questions and taking phone calls • Trained new hired employees • Processed payments and audited cash register before and after shift • Worked with insurance companies, doctors and patients to fill prescriptions • Assisted customers by answering questions and taking phone calls • Trained new hired employees • Processed payments and audited cash register before and after shift