Senior Project Manager

• Mar 2022 - Present

Project Manager

• Aug 2020 - Present

Consultant

• Mar 2019 - Aug 2020

Consulting Analyst

• Feb 2017 - Aug 2020

Project Support Officer

• Jan 2015 - Feb 2017

Small Business Owner

• Aug 2011 - Nov 2014

Manage a successful online business buying and selling on eBay, Amazon worldwide Achieved business growth in less than 1 year from zero to £7-9k turnover a month Buying, negotiating and communicating with international suppliers Researching and sourcing in demand ‘hot’ products using various internet tools Outsourced the product listings for translations into German, Italian, Spanish and French to sell direct to the European market Manage customer service on a daily business, managing complaints and refunds to retain high feedback Utilise a range of marketing techniques to create the listings that encourage buyers On-going monitoring of competition and reacting to changes in the market Developed a website using word press and use social networking as a marketing tool Show less

Comms and Marketing Project Manager

• May 2014 - Oct 2014

Managing and maintaining good working relations with a range of clients Managing workload for each client ensuring expectations are exceeded and timescales were met Liaison between clients and creative designers/ printers/ suppliers/ venues Managing timescales and outcomes with creative designer Invoicing clients Managing an apprentice Managing of events within schools and for local businesses Management of e-newsletters on behalf of clients including importing and managing contacts, researching and writing articles, sending out in a professional and timely manner Managing Twitter, LinkedIn, Pinterest and Facebook accounts for clients including setting up accounts, following individuals and groups and contacting Understanding marketing techniques and putting these into practice Updating of websites, amendments to Indesign files including flyers, brochures, posters, booklets, business cards, client stationery, pop up banners, advertising, articles etc. Show less

Office Administrator & PA

• Oct 2007 - Feb 2012

West Yorkshire Lifelong Learning Network Conference and event management for large scale events held internally and externally for our partners. Developed and managed a web based project aimed at FE learners progressing in HE. All general office management tasks such as development of IT and paper systems and procedures for the team. Implementation of a web based project to capture learner data within partners. First point of contact for partners, provided training on the system; I also worked with the system developers on technical aspects. Finance systems including budgets, invoices, understanding the University purchase order system, raise purchase orders for internal and external products and services. PA duties for the Executive Director and 2 managers. Managed all WYLLN meetings and took formal minutes. Produce and circulate the WYLLN news digest using Adestra, a content management system. Two consecutive years was responsible for the collection and checking of Additional Student Number (ASN) data from 7 HEIs, worth £1m. Worked with the system developers, HE staff from the HEIS and with HESA on requirements. Chaired meetings for the Resource Focus Group. Attended events on behalf of WYLLN, gave presentations and supported workshops. Managed the transition from University of Huddersfield to University of Leeds as the project closed Show less