Experience

Leanpath

• United States
• Software Development
• 1 - 100 Employee

• Account Director

  • Jul 2022 - Present

  Leanpath is on a mission to make food waste prevention and measurement everyday practice in the world’s kitchens. Responsible for: - Executing global strategy for food waste programme for one of Leanpath's most high-profile clients, one of the world’s leading food services and facilities management companies. - Responsible for leading a team of six and instilling a client-centric mindset, focusing on value and ROI. - Identifying high-value projects which support the client’s success metrics, where strong project management skills are required to conceive and deliver on these projects. - Line managing 4 team members, setting OKRs, providing support and sign off on project plans and coaching them to focus on the biggest value drivers. Show less



Decoded

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Account Director

  • Jan 2019 - Jun 2022

  Decoded partners with organisations the world over who are ready to commit to a data-driven future, by embedding core learning programmes into these organisations.Responsible for: - Leading people and building strong and strategic and productive relationships with colleagues, clients and partners- Ensuring the strategic success of Decoded programmes within my portfolio of clients, devising creative solutions to demonstrate programme impact and secure repeat business- Growing revenue by building strong, multi-year relationships with decision-makers and identifying and cultivating large-scale global opportunities- Assembling and managing cross-functional Decoded teams to seamlessly deliver Decoded programmes, by identifying the right resource, briefing teams once an opportunity has been won and working closely with teams throughout delivery to ensure excellent execution and client satisfaction- Ensuring all commercial and legal documentation is in place, including negotiating with client Procurement teams - Creating proposals aligned to clients’ strategic objectivesAchievements- Building fantastic relationships both with clients and internally in the business, proving myself to be a key player in Decoded’s growth plans, by winning and delivering on £multi-million client programmes.- Spearheading programme impact reports showcasing learner case studies for a global sports retailer which accelerated buy-in from their senior leadership team.- Coordinating the successful launch of multiple client transformation programmes, delivering presentations both in-person and online to hundreds of learners across the world. - Identifying potential lost revenue risk due to lack of stakeholder engagement and employing a data-driven approach to design a solution and assemble a cross functional team. I led the project from creation to deployment, with the new process increasing stakeholder engagement by 22% within 6 months. Show less

• Senior Client Manager

  • Jun 2018 - Jan 2019

  Taking one of Decoded’s most high profile clients to date from ideation to programme rollout, building processes and strategies (including programme management, marketing and Exec impact reporting), ultimately building it into a £multi-million account within 2 years.

• Client Manager

  • Jan 2018 - Jun 2018

  Coordinated in-person workshop delivery across different continents and cultures, in places such as Armenia, Bangladesh and Dubai, ensuring a seamless experience for the client, learners and Decoded delivery team.

• Client Executive

  • Jul 2017 - Jan 2018

  Introduced and ensured adoption of sales CRM (Copper) within the global team in my first 6 months at the business.



Treehouse London

• United Kingdom
• Leasing Non-residential Real Estate

• Head of Project

  • Oct 2015 - Jan 2017

  Treehouse is a professional workspace with soul - a co-working space with a difference - set up by GrantTree in Summer 2015. I managed the entire co-working space, generating over £500k of revenue and creating all the processes for sales, marketing, facilities management, building admin and tenant management. Treehouse is a professional workspace with soul - a co-working space with a difference - set up by GrantTree in Summer 2015. I managed the entire co-working space, generating over £500k of revenue and creating all the processes for sales, marketing, facilities management, building admin and tenant management.



GrantTree

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Client Manager

  • Oct 2014 - Oct 2015

  GrantTree supports businesses with unlocking funding to grow their business. I managed a portfolio of 80+ clients, helping high-growth technology start-ups access government funding through in-depth knowledge of the UK’s R&D tax credits schemes. GrantTree supports businesses with unlocking funding to grow their business. I managed a portfolio of 80+ clients, helping high-growth technology start-ups access government funding through in-depth knowledge of the UK’s R&D tax credits schemes.



PIL Membranes Ltd

• United Kingdom
• Textile Manufacturing
• 1 - 100 Employee

• Customer Services Assistant

  • Oct 2013 - Jun 2014

  PIL Membranes specialise in the development of membrane systems used by worldwide manufacturing companies, particularly in the production of garments & accessories, footwear, filtration and medical products. I developed knowledge of a completely new industry (waterproof breathable membranes), working on research projects to investigate the size of the market in South East Asia. PIL Membranes specialise in the development of membrane systems used by worldwide manufacturing companies, particularly in the production of garments & accessories, footwear, filtration and medical products. I developed knowledge of a completely new industry (waterproof breathable membranes), working on research projects to investigate the size of the market in South East Asia.