Experience

Independent Digital

• Poland
• Musicians
• 1 - 100 Employee

• Client Care

  • Jun 2022 - Present

  Warsaw, Mazowieckie, Poland



PwC Acceleration Centers

• Professional Services
• 700 & Above Employee

• Supervisor

  • Apr 2017 - Nov 2022

  Katowice, Silesian District, Poland

• Team Leader

  • Nov 2016 - Nov 2022

  Katowice, Silesian District, Poland

• Senior Supervisor / Team Leader

  • Oct 2018 - Feb 2022

  Katowice, Silesian District, Poland Daily duties: - daily team management, - trainings and holidays budgeting, - delivering monthly targtes and KPI's, - work allocation in accordance to budgeted hours, - motivating, - mediation, - feedback analising, - initiating within a team additional grup acctions. Additional duties: - budgeting monthly targets for entire group (instead of a Group Leader) - cooridnation and cooperation with Training Department, - process supervision



PwC Acceleration Centers

• Professional Services
• 700 & Above Employee

• Senior Process Specialist

  • Oct 2015 - Mar 2017

  Katowice, Silesian District, Poland

• Process Specialist

  • Apr 2014 - Sep 2015

  Katowice, Silesian District, Poland



BigBrands Polska

• Content Specialist

  • Mar 2012 - Sep 2013

  Backend work, finding errors and mistakes on website, creation of descriptions for particular campaigns, administration of facebook fun page and google + (if necessary), familiarity with e-commerce industry



Inditex

• Spain
• Retail
• 700 & Above Employee

• Head Cashier

  • Mar 2008 - Apr 2011

  Katowice Area, Poland Organized teamwork, coordinated tasks, selected and trained new cashiers

• Cashier

  • Jun 2007 - Feb 2008

  Gliwice, Katowice