Joanna Cantu
AML Investigator at Jpmorgan Chase Bank National Association- Claim this Profile
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Topline Score
Bio
Experience
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Jpmorgan Chase Bank National Association
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Brazil
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Banking
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200 - 300 Employee
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AML Investigator
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May 2022 - Present
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Lone Star National Bank
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United States
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Banking
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200 - 300 Employee
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FID Analyst II
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Aug 2017 - Present
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Senior Teller
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Jul 2015 - Aug 2017
Accurately and efficiently process and record routine transactions for the customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Supervise teller staff, assisting in coaching, training, performance reviews, and the development of the Tellers. Aid all Tellers in balancing problems. Order and maintain vault cash.
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Personal Banker
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Jul 2013 - Jul 2015
Onboard new customer relationships and cross-sell products/services. Perform customer/account transactions providing high-quality customer service. Comply with BSA requirements for CIP, CDD, CTRs, and suspicious transactions. Train, review, and verify other team members work.
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SELECT FEDERAL CREDIT UNION
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United States
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1 - 100 Employee
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Senior Member Service Representative
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Aug 2011 - Feb 2013
Provide complete and accurate general information concerning credit union services, policies and procedures in person and by phone. Perform EOM and OFAC duties. Operate dormant accounts on a monthly basis. Implement IRA duties such as: keying in dividends and submitting distributions/contributions to Wolters Kluwer monthly. Support office staff when necessary. Train, review and verify other team member’s work.
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Accounting Clerk
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Oct 2010 - Aug 2011
Research and resolve customer and accounting problems, conduct account, bank, and other reconciliations, assist manager with audits and month end reporting procedures.
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Member Service Representative
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Aug 2009 - Oct 2010
Onboard new member relationships, file maintenance of members accounts, order ATM/VISA debit cards, checks, submitting fraudulent disputes, levies, and reporting to ChexSystems/Sarma.
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Senior Teller
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Jul 2007 - Aug 2009
Accurately and efficiently process and record routine transactions for members including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Distribute cash to Lobby/Drive Thru Tellers. Supervise Teller staff, assisting in coaching, training and the development of Tellers. Aid all Tellers in balancing problems. Order and maintain vault cash.
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Bank of America
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United States
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Banking
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700 & Above Employee
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Bank Teller
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Jul 2005 - Jan 2007
Accurately and efficiently process and record routine transactions for customers including cashing checks, accepting deposits and withdrawals, and processing loan payments. Order and maintain cash vault. Balance drawer daily and follow all bank policies and procedures. Accurately and efficiently process and record routine transactions for customers including cashing checks, accepting deposits and withdrawals, and processing loan payments. Order and maintain cash vault. Balance drawer daily and follow all bank policies and procedures.
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Education
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Texas A&M University-San Antonio
General Business and Finance -
St. Philip's College
Associate's degree, Business Administration and Economics