Experience

GetSetUp

• United States
• E-Learning Providers
• 1 - 100 Employee

• Customer Support Specialist

  • Mar 2021 - Present



Key Transaction Management

• Timonium, MD

• Transaction Coordinator

  • Jun 2019 - Dec 2020



CR of Maryland

• United States
• Real Estate
• 1 - 100 Employee

• Rental Coordinator and Accounts Receivable Specialist

  • Aug 2016 - Jun 2019



Morris|Schneider|Wittstadt, LLC

• United States
• Law Practice
• 1 - 100 Employee

• Production Team Lead

  • Sep 2011 - Dec 2014

   Prepared, edited and proofread foreclosure filings leaving the firm Prepared weekly workload for team members Managed team of six to eight processors and monitored files to maximize output Developed database to identify high risk files and improve project management Trained four individuals on process and successfully integrated them into the team Coordinated with upper management to develop an audit checklist in order to identify and address problems  Provided customer service to clients via phone and email  Drafted emergency and specialty legal pleadings reflecting the client’s desire within stringent time limitations Show less

• Legal Processor

  • Oct 2010 - Sep 2011

   Organized information from multiple calendars into a unified calendar in order to track upcoming sale dates  Coordinated through email and phone calls with representatives in other offices Contacted local courts via phone and email to ensure proper processes were being followed Drafted basic legal documents for attorney approval  Checked court dockets for updated information



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Bookseller

  • Nov 2009 - Jan 2011

   Provided direct customer service as cashier and by assisting customers in finding specific items  Separated and shelved books in appropriate section and appropriate order  Maintained general appearance of the store  Provided direct customer service as cashier and by assisting customers in finding specific items  Separated and shelved books in appropriate section and appropriate order  Maintained general appearance of the store



Vision Point Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Staff Engineer

  • Nov 2008 - Sep 2009

   Coordinated travel arrangements for trips to provide inspections and practice protocol  Organized conference appearances where we displayed our current projects  Designed and arranged for the ordering of favors and booth decorations for conference attendances  Worked with clients to determine project goals and develop project plan  Prepared reports to document findings from trips and in lab research  Performed basic lab operations to prepare specimens for testing and analysis Show less