Experience

Richland Library

• United States
• Libraries
• 100 - 200 Employee

• Youth Services Librarian and Assistant Manager

  • Mar 2012 - Present

  • Interim branch manager during a manager transition, and again in 2019 during the branch manager’s leave of absence. • Extensive knowledge of branch operations including financial processes, supply requisitions and vendor management.• Expert for technology and downloadable collections.• Manage customer challenges professionally and compassionately.• Deliver excellent customer service by supporting library users with bibliographical information and reference queries utilizing both print and electronic resources. • Cultivate, merchandise, and grow the lease adult, juvenile, and young adult material collections. • Direct, plan, and execute new and engaging programming for children and teens. • Engage with the Forest Acres community through outreach events, including local schools and daycares. Show less

• Programs and Partnerships Librarian

  • Mar 2016 - Jun 2017

  • Organized logistics for the Strategic Plan Project Read to Succeed Symposium 2016.• Assisted in organizing large system-wide events, including Summer Learning Challenge, Augusta Baker’s Dozen, the ConnectEd initiative, and author visits. • Collaborated with policy-makers and community partners, including the Department of Education, Education Oversight Committee, Historic Columbia, the South Carolina State Museum, and EdVenture.

• Librarian

  • Oct 2011 - Mar 2012

  Based out of the Business and Job Center• Ensured excellent customer support and experience utilizing print and electronic resources for reference queries. • Specialized in workforce development for customers providing résumé preparation, interview practice, and assistance with online job applications.

• Library Assistant

  • Feb 2009 - Oct 2011

  Richland Library Children’s Room• Provided highly specialized customer experience for a diverse group of customers including children, families, teachers, and students.• Planned, scheduled, and presented story times and programs in the library and in the community.