Joanna Bentulan

Recruitment Specialist at Unifin Inc
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Location
Metro Manila, National Capital Region, Philippines, PH

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Experience

    • United States
    • Outsourcing/Offshoring
    • 100 - 200 Employee
    • Recruitment Specialist
      • Oct 2020 - Present

      -Build and report on quarterly and annual hiring plans-Create and publish job ads in various portals-Network with potential hires through professional groups on social media and during events-Collaborate with hiring managers to set qualification criteria for future employees-Screen resumes and job applications-Conduct initial phone screens to create shortlists of qualified candidates-Interview candidates in-person for a wide range of roles (junior, senior and… -Build and report on quarterly and annual hiring plans-Create and publish job ads in various portals-Network with potential hires through professional groups on social media and during events-Collaborate with hiring managers to set qualification criteria for future employees-Screen resumes and job applications-Conduct initial phone screens to create shortlists of qualified candidates-Interview candidates in-person for a wide range of roles (junior, senior and executive)-Track hiring metrics including time-to-hire, time-to-fill and source of hire-Design, distribute and measure the results of candidate experience surveys-Train and advise hiring managers on interviewing techniques and assessment methods-Host and participate in job fairs-Follow up with candidates throughout the hiring process-Maintain a database of potential candidates for future job openings Show more Show less

    • Canada
    • Insurance
    • 700 & Above Employee
    • Administrative Secretary
      • Jun 2018 - Oct 2020

      -Reporting to management and performing secretarial duties.-Processing, typing, editing, and formatting reports and documents.-Filing documents, as well as entering data and maintaining databases.-Liaising with internal departments and communicating with the public.-Directing internal and external calls, emails, and faxes to designated departments.-Arranging and scheduling appointments, meetings, and events.-Monitoring office supplies and ordering… -Reporting to management and performing secretarial duties.-Processing, typing, editing, and formatting reports and documents.-Filing documents, as well as entering data and maintaining databases.-Liaising with internal departments and communicating with the public.-Directing internal and external calls, emails, and faxes to designated departments.-Arranging and scheduling appointments, meetings, and events.-Monitoring office supplies and ordering replacements.-Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings.-Preparing facilities and arranging refreshments for events, if required.-Observing the best business practices and etiquette. Show more Show less

    • United Arab Emirates
    • Real Estate
    • 1 - 100 Employee
    • Hotel Operations Manager
      • Jan 2010 - Oct 2011

      -Fully responsible for all aspects of all departments.-Support and work with all Head of Departments in all aspects of running this hotel.-Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.-Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the… -Fully responsible for all aspects of all departments.-Support and work with all Head of Departments in all aspects of running this hotel.-Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.-Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.-Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required.-Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).-Inspecting all departments for SOP implementation.-Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.-Monitor the co-ordination between all departments for smooth & efficient operations.-Assessing and reviewing customer satisfaction and service recovery process.-Meet all dept. heads to review & train the staff to upkeep the human capital.-Identifying staff learning needs and assisting with development-Providing timely and constructive feedback to all direct reports as and when required either formally or informally.-Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.-Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization. Show more Show less

Education

  • University of Makati
    -

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