Joanna Barbara Maslanka
Customer Care & Operations Specialist at GOODIEBOX- Claim this Profile
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Bio
Experience
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GOODIEBOX
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Denmark
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Personal Care Product Manufacturing
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1 - 100 Employee
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Customer Care & Operations Specialist
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Mar 2023 - Present
Copenhagen Metropolitan Area
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insights.bi
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Denmark
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Business Consulting and Services
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1 - 100 Employee
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Content Creator / Office Assistant
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Jun 2021 - Nov 2022
Copenhagen, Capital Region, Denmark As a brand Marketing Manager, I am motivated to create impact and optimize the company's current position. As my main duties I decided to follow through with : Using social media marketing tools to create and maintain the company’s brand - SoMe Marketing. Working with marketing professionals to develop social media marketing campaigns. Interacting with customers and other stakeholders via the company’s social media accounts. Generating new business leads, by creating networking… Show more As a brand Marketing Manager, I am motivated to create impact and optimize the company's current position. As my main duties I decided to follow through with : Using social media marketing tools to create and maintain the company’s brand - SoMe Marketing. Working with marketing professionals to develop social media marketing campaigns. Interacting with customers and other stakeholders via the company’s social media accounts. Generating new business leads, by creating networking sessions, executing campaigns, analyzing and forecasting future trends as well as creating meaningful and fruitful content. Increasing brand awareness and market share in order to position insights.bi as a transformational leader. Working in an international environment has taught me to always pursue my skills the very best way and make sure everyone's opinions and ideas a respected and taken into account. Show less
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Malmö University
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Sweden
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Higher Education
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700 & Above Employee
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Mentoring Leadership
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Sep 2021 - Jun 2022
Malmo Metropolitan Area Working as a Mentor gives a huge heads up about leadership and helps me gain the necessary knowledge. Key take-aways are : Respectful attitude Reflective listening and empathy Ability to give constructive feedback Investing in others Ability to network Advisory sessions Coaching
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Inditex
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Spain
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Retail
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700 & Above Employee
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Sales Executive
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Jun 2019 - Jan 2021
Copenhagen Area, Capital Region, Denmark Working for an international and fast-pacing company taught me a lot about product knowledge, customer service, and effective teamwork in an international environment. Hosting events and B2C encounters, meeting the customer's needs, and even being one step ahead, creating commercial campaigns combined with time management, internal communication skills, and organizational skills, have been my prior to a successful performance.
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Swapfiets
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Netherlands
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Consumer Goods Rental
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400 - 500 Employee
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Marketing & Sales at Swapfiets Copenhagen
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Jul 2020 - Dec 2020
Copenhagen, Capital Region, Denmark Working at Swapfiets Copenhagen has been an amazing experience. As a B2B/ Marketing associate, I was responsible for planning, executing, and performing marketing actions. As part of my duties, content creation, creating partnerships as well as marketing plans have been an extreme add value to my creative development. B2B Marketing, creating partnerships, establishing new leads with potential partners and sponsors combined with the creation of a physical event, and landing a… Show more Working at Swapfiets Copenhagen has been an amazing experience. As a B2B/ Marketing associate, I was responsible for planning, executing, and performing marketing actions. As part of my duties, content creation, creating partnerships as well as marketing plans have been an extreme add value to my creative development. B2B Marketing, creating partnerships, establishing new leads with potential partners and sponsors combined with the creation of a physical event, and landing a milestone with the number of Swapfiets users created a strong value for my career development. Collaborating with professionals within the industry helped me strengthen my network and gain unique leads and contacts. Show less
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Education
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Malmö University
Master of Science - MS, Sport Science : Sport in Society -
Copenhagen Business Academy
Bachelor's degree, Sport and Fitness Administration/Management -
Copenhagen Business Academy
AP Degree, Service, Hospitality , Tourism Management