Joanna Melloul
Senior Growth Manager-Growth Manager - UA & Monetization at Supersonic Studios // ironSource at Supersonic from Unity- Claim this Profile
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English Full professional proficiency
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Hebrew Native or bilingual proficiency
Topline Score
Bio
Konstantin Aron
Joanna is a brilliant manager. She knows how to build a great team and to help her team members to grow and to improve themselves. Joanna has an incredible talent to make her team successful and efficient. At the same time, she can keep an atmosphere of friendship and proficiency. I was lucky to be managed by Joanna in InterContinental Exchange.
Konstantin Aron
Joanna is a brilliant manager. She knows how to build a great team and to help her team members to grow and to improve themselves. Joanna has an incredible talent to make her team successful and efficient. At the same time, she can keep an atmosphere of friendship and proficiency. I was lucky to be managed by Joanna in InterContinental Exchange.
Konstantin Aron
Joanna is a brilliant manager. She knows how to build a great team and to help her team members to grow and to improve themselves. Joanna has an incredible talent to make her team successful and efficient. At the same time, she can keep an atmosphere of friendship and proficiency. I was lucky to be managed by Joanna in InterContinental Exchange.
Konstantin Aron
Joanna is a brilliant manager. She knows how to build a great team and to help her team members to grow and to improve themselves. Joanna has an incredible talent to make her team successful and efficient. At the same time, she can keep an atmosphere of friendship and proficiency. I was lucky to be managed by Joanna in InterContinental Exchange.
Experience
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Supersonic from Unity
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Israel
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Mobile Gaming Apps
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1 - 100 Employee
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Senior Growth Manager-Growth Manager - UA & Monetization at Supersonic Studios // ironSource
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Jul 2023 - Present
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Growth Manager - UA & Monetization at Supersonic Studios // ironSource
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Oct 2021 - Sep 2023
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ironSource
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Israel
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Technology, Information and Internet
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700 & Above Employee
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Senior Growth Partnerships Manager
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May 2021 - Oct 2021
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Growth Partnerships Manager
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Jul 2020 - May 2021
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Growth Operations Manager
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Sep 2019 - Jul 2020
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ICE
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United States
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Financial Services
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700 & Above Employee
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Team Leader, Pricing & Analytics
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Dec 2017 - Aug 2019
Team Leader, Pricing & Analytics (PRD)- -Managing the support team in a fast-paced dynamic environment. Responsible for the team’s performance and overall management, which includes: applying efficient procedures, setting clear goals, supervising and analysing the team’s SLA’s and KPI’s.-Representing ICE as the main point of escalation for major EMEA strategic accounts while building the client relationship and developing a core understanding of their unique business needs (QSR, Account Plans). -Leading and running the engagement with EMEA strategic accounts, investigating account incidents and providing solutions fitting the clients' needs. -Leading one of ICE’s strategic development projects of a technological desktop product from concept to launch. -Defining and delivering requirements and solutions to R&D to enhance ICE's product’s performance and overall level of service to meet user expectations. Show less
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Customer Support Analyst, Pricing & Analytics
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Nov 2016 - Dec 2017
-End to end responsibility for all customer’s contacts. Such cases include data validation, resolution of technical and financial queries, troubleshooting operational incidents and providing demo’s on ICE’s Desktop products. -Leading and running pro-active and regular contact with major strategic accounts to ensure their experience with the company’s products and services match their expectations while establishing a strong, long-term relationship.-Defining, creating and analyzing dashboards and reports to improve clients performance using multiple tools which produces interactive data visualization on business intelligence (Tableau, Salesforce, Service Now). -Leading communication and integration with Account and Product Managements, Sales and R&D teams to enhance the overall level of service and suggest innovative solutions to meet clients' needs. Show less
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Ministry of Economy and Industry-משרד הכלכלה והתעשייה
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Israel
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Government Administration
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100 - 200 Employee
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Research Project Manager
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Aug 2014 - Oct 2016
- Managing several research projects concurrently on the Israeli labour market, with an emphasis on customer boycotts and social protests. - Conducting and producing reports and analysis using a variety of research methods and techniques, both qualitative and quantitative. -Leading effective communication and interactions with Service Matter Experts and presenting final results and findings to key stakeholders. - Managing several research projects concurrently on the Israeli labour market, with an emphasis on customer boycotts and social protests. - Conducting and producing reports and analysis using a variety of research methods and techniques, both qualitative and quantitative. -Leading effective communication and interactions with Service Matter Experts and presenting final results and findings to key stakeholders.
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Education
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Bar-Ilan University
Post Graduate Thesis, GPA 93 -
Bar-Ilan University
MBA, Marketing -
Bar-Ilan University
Bachelor of Economics, GPA 94