Joanna Daou

Admissions Coordinator at Jumeira Baccalaureate School
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Credentials

  • Data Analysis and Interpretation
    Wesleyan University
    Nov, 2020
    - Oct, 2024
  • Digital Media and Marketing Strategies
    University of Illinois at Urbana-Champaign
    Nov, 2020
    - Oct, 2024
  • Introduction to Data Analysis Using Excel
    Rice University
    Nov, 2020
    - Oct, 2024
  • Leading People and Teams/Inspiring and Motivating Individuals
    University of Michigan
    Nov, 2020
    - Oct, 2024
  • Successful Negotiation: Essential Strategies and Skills
    University of Michigan
    Nov, 2020
    - Oct, 2024
  • Banking Ethics
    ESA BUSINESS SCHOOL
    Oct, 2019
    - Oct, 2024
  • Lebanese Banking Regulations
    ESA BUSINESS SCHOOL
    Feb, 2018
    - Oct, 2024
  • International Introduction to Investment
    ESA BUSINESS SCHOOL
    May, 2015
    - Oct, 2024

Experience

    • United Arab Emirates
    • Education Administration Programs
    • 1 - 100 Employee
    • Admissions Coordinator
      • Aug 2023 - Present

      - Providing a professional and quality admissions service to all enquirers, applicants, and their families , both from the UAE and abroad. - Working collaboratively to deliver a high quality standard of support ensuring that services are efficient and effective. - Having daily communication with academic staff, pupils, and visiting families. - Working well under pressure, having excellent organizational skills, demonstrating good use of initiative and having the ability to multitask and prioritize. - Dealing with enquiries, making appointments, and conducting interviews and testing as appropriate on daily basis. Show less

    • Lebanon
    • Banking
    • 700 & Above Employee
    • CSO
      • Oct 2010 - Aug 2021

      1-Handling multiple type of Bank transactions - Marketing, PR, and Customer Service - Accounts Opening according to BDL requirements - Executing the monthly instructions of the clients - Controlling the daily transactions. - Reviewing the creditor accounts interest rates and amending it when required - Applying for all types of Retail Loans (Car, Housing, Personal, Business, … ) - Following up with clients that have unpaid bills - Dealing with all types of cards (Credit, Debit, Charge, Prepaid ...) - Dealing with Incoming and Purchased Checks - Dealing with all Taxes operations (TVA , Vehicle tax , Prepayment Order, …) - Executing Banker Checks, Incoming, and Outgoing Transfers - Issuing Bancassurance Policies - Executing all types of Bills Domiciliation - Filling applications related to the Treasury Bonds Transactions - Dealing with Discounted Bills - Issuing Bank Certificates for Embassies, Ministries, General Security, and others - Issuing Certificates of Deposit (related to “Banque de L’Habitat “) - Issuing Bank Guarantees - Dealing with all Forex Transactions - Buying and Selling Shares (Solidere , GDR..) on the Omega lite Program - Preparing LCs - Visiting companies to attract new customers - Visiting existing clients to maintain good relationship - Preparing a Credit Review Analysis for SME’s Overdrafts requests 2. Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary. 3-Cross-sell bank products and services based on customer needs, in accordance with the bank’s program standards. 4-Handle and follow up for all types of retail loans (housing , car , personal ,business , kafalat .... ) Show less

Education

  • USEK
    Master of Business Administration (MBA), Finance
    2006 - 2014
  • Antonine Sisters School
    Bac2, Sociology and economics

Community

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