Joanna Milhuisen

HR Manager at Penta IT Services
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE

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Judy Diane Prince

Joanna joined RBS in 2014 on a contract role and was able to quickly pick up on the workload, manage multiple tasks and responsibilities and has provided the necessary support to implement all Strategic HR initiatives across the MEA Hub. She is efficient and reliable and able to get the work done with minimum supervision. Joanna has also been able to work well with and assist Senior Management and her colleagues in both Emaar and DOZ branches. She has exceptional project management and organizational skills, especially with regard to L&D. I recommend and support Joanna for her next role in HR.

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Credentials

  • HRSE (HR Summit & Expo) 2022
    Informa
    Dec, 2022
    - Nov, 2024

Experience

    • Switzerland
    • Information Technology & Services
    • 1 - 100 Employee
    • HR Manager
      • Jan 2022 - Present

    • Administrative and HR Officer
      • Apr 2017 - Jan 2022

    • Human Resources Analyst
      • Nov 2014 - Mar 2017

      Employee on-boarding, Visa and Exit formalities• Provided effective on boarding assistance to new joiners, setting up their records in various systems and creating employee files, conducting PES checks and maintaining and updating checklists• Conducted extended PES checks for regulated roles• Maintained records for joiners, movers and leaver population (JML) and checklist formalities• Created EOSB calculations, settlement letters and processing final settlement payments as part of timely exit formalitiesFinancial Delivery, Management and Budgeting• Facilitated the required support to create and deliver financial data and audit data requirements when necessary• Timely and accurate payroll processing and monthly adjustments• Consolidated and delivered MIS data reports for timely submission of data Projects & Record Management• Project Calandario UAT- Test, update and implement global systems for HR related processes• Updated and maintained soft an hard records for Global systems updates • Employee file maintenance• Set up and amended records for employees under various systems (e.g.- PeopleSoft, Resource planner, AMS)Client Focus• Support & delivery of the processing, administration and management of employee data, payroll, Benefits and administrative services to ensure timely and efficient accomplishment of all legal and contractual arrangements.Learning & Development• Facilitated and project managed more than 20 L&D activities, workshops and forums for employees together with UK and external vendors such as: Medical Benefit Awareness Session, Wellness Campaign 2016 together with VLCC Slimming, Beauty and Fitness Services, Resilience & Vitality Workshop held with TPI (Transform People International UK), Package Yourself for Success workshop with TPI UK, Outplacement Provision for all Staff, Creating an Effective CV and LinkedIn training, Personal Branding Video Conference with trainer Jennifer Holloway from the UK.

    • Customer Service Executive
      • Jan 2011 - Nov 2014

      Financial Delivery, Payments and Record Management• Team Auditor for Pre-authorized payments to and from the UK• Delivered MIS data reports, financial data and audit data for timely submission of payments processing• Verified signatures and resolved time critical payment queries for corporate customers resulting in timely and accurate payment processing• Worked in multiple departments including maintenance of Marks & Spencer customer accounts• Updated and maintained soft an hard records for various projects including employee file maintenance Auditing and Enquiries• Audited, processed and validated critical, high value payments and payment recall for corporate customers in the UK• Awarded special recognition award for H1 2012-Banking Enquiries. • Instructed and trained employees as Team Auditor.• Entrusted with multiple responsibilities and achieved and maintained 100% quality of work.

Education

  • AUSTRALIAN COLLEGE OF BUSINESS & TECHNOLOGY SRI LANKA
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2007 - 2010

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