JoAnn Harris-Walker

remote member service representative at Jax Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Jacksonville

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Bio

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • remote member service representative
      • Sep 2018 - Present

    • Bank Teller
      • Sep 2018 - Present

      Identify customers, validate and cash checks. Accept cash and checks for deposit and check accuracy of deposit slip. Process cash withdrawals. Perform specialized tasks such as preparing cashier's checks, personal money orders. Perform services for customers such as ordering checks. Receive and verify loan payments and mortgage payments. Record all transactions promptly, accurately and in compliance with bank procedures. Answer inquiries regarding checking and savings accounts and other bank related products. Attempt to resolve issues and problems with customer's accounts. Ensure compliance with all internal controls and established policies and procedures. Show less

    • United States
    • Banking
    • 700 & Above Employee
    • Bank Teller
      • Jul 2013 - Aug 2016

      Mastered fraud prevention techniques that helped prevent lose. Generated interest in current customers to acquire additional products. Offered personalized service to all customers. Generated new clients through referrals regularly. 100% efficiency rating related to balancing vaults, cash drawers, coin machines (TCD's) and ATM's. Confirmed, verified and scanned all Teller work. Supervised and trained new Tellers. Dual control for opening and closing regarding the vaults, alarm codes, lock box area etc. Show less

    • United States
    • Wholesale
    • 500 - 600 Employee
    • Accounts Receivable Clerk
      • Jun 2002 - Aug 2008

      Perform daily financial postings to customers accounts. Researched and resolved purchase order discrepancies. Setup and maintained an organized filing system. Perform daily financial postings to customers accounts. Researched and resolved purchase order discrepancies. Setup and maintained an organized filing system.

Education

  • First Coast High School
    High School Diploma, 3.0
    1994 - 1997

Community

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