Experience

ResiCare

• France
• Chemical Manufacturing
• 1 - 100 Employee

• Business Development

  • Jun 2022 - Present



New Directions

• Clermont-Ferrand, Auvergne-Rhône-Alpes, France

• Business Owner

  • Feb 2022 - Present

  SME & start-up : small business external support. Custom-made services to help support small business owners. Business support in export sales and associated services (translation, proof reading). SME & start-up : small business external support. Custom-made services to help support small business owners. Business support in export sales and associated services (translation, proof reading).



BioSilicium

• France
• Software Development
• 1 - 100 Employee

• Business Developer

  • Jan 2021 - Dec 2021



PILOTER SA FERME

• France
• Farming
• 1 - 100 Employee

• Customer Relations Manager

  • Apr 2019 - Dec 2020

  Definition and implementation of the company Customer Satisfaction strategy. Process definition, deployment and CRM optimisation in line with the new strategy. Responsible for bringing customer focus into the centre of the company activities working in close collaboration with marketing and sales teams. Management of the Customer Satisfaction team. Identification and KPI reporting for Customer Satisfaction ( retention, NPS, customer claims).

• Sales Manager

  • Apr 2019 - Dec 2020

  Reporting to the Director General.Business Strategy - sales plan 2020/21.Business relations with potential partnersNew business development : Identifying new opportunities by channel (direct sales, partner network)Team Management (4 people): Sales, Customer Satisfaction, Sales Administration and Communication teams



AddUp

• France
• Industrial Machinery Manufacturing
• 200 - 300 Employee

• Commercial Director Assistant

  • Jul 2018 - Jan 2019

  Short-term commercial mission - maternity leave coverage Short-term commercial mission - maternity leave coverage



Expatriation Johannesburg, South Africa.

• Johannesburg, Gauteng, South Africa

• Expatriation

  • Aug 2014 - Aug 2016

  Expatriation Expatriation



Expatriation New Delhi, India

• New Delhi, Delhi, India

• Expatriation

  • Aug 2012 - Aug 2014

  Family expatriation. Family expatriation.



Metaform Langues

• Clermont-Ferrand Area, France

• Sales Business Development

  • Dec 2004 - Jul 2007



Denain Anzin Mineraux

• Paris Area, France

• European Sales Manager

  • Oct 2002 - Oct 2004



SNPE

• Chemical Manufacturing
• 1 - 100 Employee

• Export Area Sales Manager

  • 2000 - 2002

  Plan and implement the export B2B strategy in South Africa and Europe in the technical surface coatings market.Formulate business action plans. Ensure that existing clients are retained and maintained while developing the new customers.Responsible for negotiating all pricing with direct customers or through the international sales network.Increase share of market in given markets. Review marketing plans and strategies to ensure growth and expansion of our market share, developing new markets in Eastern European countries (Poland, Hungary, Slovakia)Coordinate and prioritize sales activities for network distributors, agents or subsidiaries (UK/Germany)Develop market intelligence through distribution network and export contacts and communicate to the R&D teamRepresent SNPE in overseas trade exhibitions Team work with the Technical team to identify, pursue and commercialise new products for new business across key customers and markets. Show less

• UK Sales Executive

  • 1997 - 2000

  B2B field sales role for raw materials destined for the UK cosmetics and industrial surface coatings markets.Maintain existing customer portfolio and focus on new business acquisition and account growth in cosmetics sector.Negociate and finalise commercial contracts with key accounts Achieve and deliver on business plan targets for the UK