Database Analyst

• Jun 2022 - Present

Project Coordinator

• Apr 2019 - Jun 2022

Provide project coordination and leadership for High 5 Communications. • Key contributor in the development of High 5 Communications’ change management/controls methodology resulting in 99% of clean releases and product launches. • Evaluate existing and new emerging technologies to better execute marketing strategies. Software implementation includes Project Tracking, File Sharing, WordPress Themes and Hosting Services. • Analyze marketing data and determine best targeted group details resulting in 50% to 98% engagement rate. • Prepare marketing data using access, excel and SQL queries to gather targeted demographical information basing upon campaign strategy and previous marketing engagement results. • Analyze, prepare and document operational and technical procedures for client websites including updating front end client WordPress websites. • Package marketing information for placement for client projects. • Plan, develop and deploy change management initiatives for High 5 Communications processes. Largest successful includes File Sharing and Project Management (Planner) initiatives. • Key contributor in over 20 customer contract development efforts. Show less

State Data Center Manager

• Feb 2014 - Apr 2019

Responsible for overseeing and directing the daily technical operations for mainframe platform, midrange platform, Network Operation Center and enterprise monitoring service areas. Supervised 25 to 50 in areas managed and project load and led up to 200 staff depending projects and workload. • Oversaw the purchase, license and lease for mainframe and midrange hardware and over 60 enterprise software license titles, in addition to determining ROI and best sustainable solution based upon funding and resources available. • Responsible for creation of budgets for services and upcoming projects. During tenure, reduced mainframe platform cost by over 2.5 million per year. Yearly budget for managed areas was $20 to $25 million. • Provided project management oversight for State Data Center, in addition to leading many projects and program management efforts within teams and in State Data Center. Lead cloud related projects related to data center activities (including Cherwell, AWS usage with State of Missouri projects). Projects also included Enterprise Resource Planning system, in house-built Configuration Management Database and Splunk Logging project to name a few. • Prepared Request for Proposal for numerous platforms for staff augmentation, cloud solutions and outsourcing mainframe and midrange services to ensure technology strategic plans met enterprise business strategies. • Responsible for coming up with innovative solutions to various outage problems and ensure customer needs are properly defined and satisfactorily met. Was responsible for • Lead first ever two mainframe, midrange and distributed integrated disaster recovery exercises and created reusable plan, documentation and disaster recovery database for future exercises. • Evaluated existing and new emerging technologies to execute technology plans that aligned with business strategies. Show less

Program Manager

• May 2010 - Feb 2014

Provided project management and leadership for State Courts portfolio of products and services in collaboration with State Court teams. Lead 5 to 200 depending upon current project load. • Provided project management for statewide electronic filing system for State Courts. (www.courts.mo.gov/ecf) • Provided proven ability to resolve complex problems, quickly diagnosing and identifying issues and determining the proper resolutions. • Analyzed, prepared and documented operational and technical procedures. • Prepared marketing information for attorneys for statewide electronic filing project. (www.courts.mo.gov/efiling) • Planned, developed and deployed change management initiatives for implementation of electronic filing product to the courts. • Defined business and technical requirements and document project life cycle deployment including scheduling of project deliverables, budgets and timelines. • Provided plans for project initiatives, communication to stakeholders and routine progress reports. • Worked with judges, clerks, attorneys and State Courts stakeholders in defining project scope. • Planned, prepared and presented statewide implementation strategies to Missouri Court Automation Committees. • Assisted in development of contracts, change controls and memorandum of understanding for courts, vendors and other state agencies. Show less

Comp Info Technology Supervisor

• 1997 - 2010

Responsible for overseeing and directing the daily technical operations for application development teams. Supervised 4 to 20 FTE and 1 to 5 contractors, depending upon current project load. • Designed, managed, and implemented current Court website within 3 months of involvement. (www.courts.mo.gov) • Designed, managed, and implemented conversions from legacy systems to statewide court system. • Designed, developed, managed, and implemented statewide application known as Case.net (Web application for court case management system (www.courts.mo.gov/casenet), receiving an average of 5 million hits per day. • Designed, developed, managed, and implemented statewide application/programs that include the following: (MOJJIS (MO Juvenile Justice System) data warehouse, SWJIS II (Statewide Judicial Information System), Case Transfer (application to transfer cases throughout state) data warehouse, Data Collection (method to collect statewide data into data warehouse) and numerous smaller non-statewide scaled systems. • Assisted in the development, analysis, architecture, and management of two new XML interchanges (entire case construct for conversion and criminal initial case interchanges). • Prepared, planned and implemented the development, testing, and production Web Sphere development suite process and related hardware infrastructure environments. Show less

Computer Information Technologist

• 1995 - 1997

Responsible for leading and directing the daily technical operations for application development team. Lead 1 to 5 depending upon current project load. • Represented Dept of Labor, Workers Compensation Division in establishing standards for the IAIABC (International Association of Industrial Accident Boards and Commissions) on the EDI (Electronic Data Interchange) initiative. • Designed and assisted in development of electronic interface system for accepting two interchanges using Ansi and EDI standards. • Responsible for creating and maintenance of generating correspondence, cleanup programs, claims processing, and insurance sections of the Division of Workers’ Compensation system. • Provided support for all legacy Workers’ Compensation systems and coordinated programming requests, changes, new request on the mainframe platform. Acted as project coordinator between technical staff and functional staff. • Supported the computer hardware and software platforms on the LAN and WAN including; installation and configuration; responding to and solving end user problems with hardware and software. Show less