Joan-Michelle Tan

Junior Product Manager at Involve Asia
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • English Native or bilingual proficiency
  • Malay Limited working proficiency

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Sarah Wakefield

Joan is delightful to work with, she is empathetic, creative and has a real eye for detail. It really shows that Joan enjoys pulling together detailed SOPs as they are beautifully created and easy to follow. Joan puts her all into her work. She is dedicated and open to growing and adapting to new challenges and situations. She will work hard to get the work done but also loves to have fun with her colleagues. Joan is also a talented writer and has a real way with words, she shows personal leadership in how she works with others and seeks out new ways to connect, engage and grow those she mentors and leads.

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Experience

    • Malaysia
    • Marketing Services
    • 200 - 300 Employee
    • Junior Product Manager
      • Oct 2021 - Present

    • Australia
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Senior Loan Processor
      • Nov 2019 - Oct 2021

      - Process mortgage loan applications for Australian banks on behalf of brokers- Ensuring loan applications meet quality standards and requirements for assessment- Average 2.5 loans per day at 1 day SLA with 90% accuracy

    • Team Lead
      • Mar 2021 - Aug 2021

      - Actively manage team members in Malaysia and Philippines region.- Involved in development of People & Culture SOPs for communication of company values and goals- Assist in the innovation process for Loan Processing SOPs- Assist in HR goals for mentorship program, coaching and performance reviews

    • Malaysia
    • Real Estate
    • 100 - 200 Employee
    • Sales And Marketing Intern
      • Jan 2018 - May 2018

      The industrial training provided opportunities to be involved in the real estate industry through direct customer sales and events for various projects such as PJ MidTown in Petaling Jaya Section 13 and Senada Residences in Alya Kuala Lumpur. The industrial training provided opportunities to be involved in the real estate industry through direct customer sales and events for various projects such as PJ MidTown in Petaling Jaya Section 13 and Senada Residences in Alya Kuala Lumpur.

Education

  • Universiti Tunku Abdul Rahman (UTAR)
    Bachelor's degree, International Business (Hons)
    2016 - 2019
  • Lodge International School
    Cambridge A Levels
    2014 - 2015

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