Joanette Van Wyk
Senior Change Management Consultant and Analyst at Mandevco Consultants- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Afrikaans Native or bilingual proficiency
Topline Score
Bio
Credentials
-
Verified International Academic Qualifications
World Education ServicesSep, 2022- Nov, 2024 -
PRINCE2® Foundation Certification Training
AXELOS Global Best PracticeJun, 2009- Nov, 2024
Experience
-
Mandevco Consultants
-
E-Learning Providers
-
1 - 100 Employee
-
Senior Change Management Consultant and Analyst
-
Sep 2010 - Present
Agile Change management on Digital transformation project for Tier 1 bank I delivered agile change management to large digital transformation projects at a Tier 1 bank. I worked in a collaborative, flexible, and iterative way, adapting to changing priorities. I focused my efforts on areas where it will have the most impact, operating in sync with Agile delivery cycles. I had to move towards agile change activities, at the right time, to enhance stakeholder outcomes and to ensure seamless and rapid adoption of change. This accelerated the frequency of change impacts to the business, the type of frequency of stakeholder engagement required, and by changing the nature of user adoption considerations. I focused on: − Adopting agile practices, such as daily stand-ups, that enable continuous coordination and evaluation of new variables as they surface. − Continually prioritizing activities that deliver value to stakeholders to understand the change. − Iterative engagements to showcase progress, seeking and responding to feedback. − Ensuring that the delivery approach is consistent across stakeholder groups by aligning with different scrum teams or squads. − Using “fast-turn” communications channels to update employees on strategy and what is needed from them. − Leveraging “sprints” that result in minimally viable product change that can be tested and evolved for continued relevance. − Shifting from long-term to short-term accountability for change management deliverables. − Reviewing internal systems and organized training plans to address areas in need of improvement. − Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.- Managed Evolution Change Management at Tier 1 bank 2018 - present• LPA Change management analyst for Legal Practice Act (LPA) at a Tier 1 bank in 2018• Core Banking Change management analyst for the Core Banking at a Tier 1 bank in 2017• DebiCheck Change management analyst 2015 -2016
-
-
-
Radio Holland
-
Netherlands
-
Maritime Transportation
-
300 - 400 Employee
-
Key Account Manager
-
Mar 2005 - Aug 2010
Managed and coordinated the entire life cycle of the equipment sales, support, and implementation process.• Analyzed key accounts for delinquencies and other ongoing issues.• Deepened customer relationships through strong attention to needs and knowledgeable service.• Built strategic relationships with key personnel.• Traveled to client sites to facilitate sales presentations.• Increased sales by leveraging knowledge on key accounts and clients. Collaborate with clients to sustain good working relationships• Developed and executed strategies to meet sales goals.• Proposed product solutions to meet changing customer demands.• Reached out to customers to offer a range of services and products to drive sales growth. Worked with Multi-national Mining and Construction Houses – Johannesburg, South Africa to:• Demonstrate equipment to all levels within customer organizations from CEO to the project managers etc. operating in Africa.• Review and negotiate new and existing contracts with clients for airtime usage, warranty claims, and repairs.• Liaise directly or through the local technical director with overseas suppliers for support.• Sell satellite voice- and broadband data equipment.• Technical (level 1) support on the data and voice units - both in-person and telephonically.• Do research into new market segments and sell into such.
-
-
Education
-
1983 - 1987
Eldoraigne High
Grade 8, 9, 10, 11, 12 -
1988 - 1991
University of Pretoria/Universiteit van Pretoria
Bachelor's degree, Higher Education Diploma -
2004 - 2004
X-pert Academy of Project Management
Project Admin Certificate -
2009 - 2009
AXELOS Global Best Practice
Prince 2 Foundation, Project Management -
2012 - 2012
BusinessTraining Limited
Diploma with distinction
Community
