Joana Ferreira

Delivery Manager at Promptly Health
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Contact Information
Location
Porto, Porto, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Professional working proficiency
  • French Limited working proficiency
  • German Elementary proficiency
  • Spanish Elementary proficiency

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Credentials

  • Kaizen Diário
    Kaizen Institute Western Europe
    Feb, 2018
    - Sep, 2024
  • Certificado de Competências Pedagógicas
    IEFP
    Jun, 2017
    - Sep, 2024
  • Pharmaceutical Marketing
    Attractive Window
    Mar, 2015
    - Sep, 2024
  • European First Aid Course
    Cruz Vermelha Portuguesa - Delegação de Vila Nova de Gaia
    Mar, 2012
    - Sep, 2024
  • First Certificate in English
    University of Cambridge - ESOL Examinations

Experience

    • Portugal
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Delivery Manager
      • Nov 2022 - Present
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Jul 2021 - Nov 2022

      Project management governance activities in the pharmaceutical industry (providing services for Johnson & Johnson): - Plan, coordinate, and chair meetings of the project committee; - Development of the task plan, work breakdown structure, and the overall schedule; - Update of the project plan; - Chair internal and external project review; - Project management governance (follow-up on timescales, deliverables, risk management, contingency management). Project management governance activities in the pharmaceutical industry (providing services for Johnson & Johnson): - Plan, coordinate, and chair meetings of the project committee; - Development of the task plan, work breakdown structure, and the overall schedule; - Update of the project plan; - Chair internal and external project review; - Project management governance (follow-up on timescales, deliverables, risk management, contingency management).

    • Portugal
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Area Manager, Consultoria de Gestão
      • Feb 2017 - Jul 2021

      Business management of more than 50 pharmacies, improving their profit, human resourcesmanagement through the Kaizen methodology, process analysis, and optimization (operationalefficiency, human resources, commercial and marketing, and financial management).Coordination of a team of consultants, as well as scheduling, tasks, and budget management of ourbusiness area.

    • Consultant
      • Feb 2016 - Feb 2017

      Business Consulting Pharma in operational efficiency, human resources, commercial and marketing, and financial management.Data analysis and reporting, provide insights and drive recommendations to improve business performance.

    • Graduate Researcher in the Chemistry Departement - Faculty of Sciences
      • Sep 2015 - Dec 2015

      Design, fabrication and evaluation of miniaturized analyzers using Ion-Selective Membrane Electrodes for the detection and quantification of calcium and lithium in blood samples using potentiometric measurements. Design, fabrication and evaluation of miniaturized analyzers using Ion-Selective Membrane Electrodes for the detection and quantification of calcium and lithium in blood samples using potentiometric measurements.

    • Portugal
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Hospital Pharmacy Intern
      • May 2015 - Jul 2015

      Medical prescription validation and external dispensing; Organization and management of pharmaceutical products, medicinal products for human use and medical devices; Production, control and storage of medicinal products. Medical prescription validation and external dispensing; Organization and management of pharmaceutical products, medicinal products for human use and medical devices; Production, control and storage of medicinal products.

    • Brazil
    • Retail
    • 1 - 100 Employee
    • Pharmacy Intern
      • Jan 2015 - May 2015

      Pharmaceutical Care Medicine dispensing Pharmaceutical compounding Organization and Management of Pharmacy supply Pharmaceutical Care Medicine dispensing Pharmaceutical compounding Organization and Management of Pharmacy supply

    • Graduate Student Researcher
      • Mar 2013 - Sep 2014

      Collaboration in research projects in the field of Pharmacognosy and Phytochemistry Experience in analysis arrays throught techniques like enzymatic analysis, GC-MS, cell viability analysis Presentation of results at Young Researchers Conferences in Oporto (IJUP) - February 2014 Presentation of results at Luso-Galician Chemistry Congress in Oporto - November 2014 Collaboration in research projects in the field of Pharmacognosy and Phytochemistry Experience in analysis arrays throught techniques like enzymatic analysis, GC-MS, cell viability analysis Presentation of results at Young Researchers Conferences in Oporto (IJUP) - February 2014 Presentation of results at Luso-Galician Chemistry Congress in Oporto - November 2014

    • Board Member - Training and Professional Development Department
      • Dec 2011 - Dec 2012

      Professional development activities:- PEEF's Organization (Extra-curricular Internships Programme)- I Employment Fair's Oragnization - Novembro 2012 (Partnership with FARMA|inove)- Professional development lecturesTraining activities:- Organization of certified Marketing and Management courses for Pharmacists and Pharmacy students- Organization of certified English courses (Technical level)- Organization of Patient Counciling conferences Organization of AEFFUP’s XVII Fórum Farmacêutico (Pharmaceutical Forum) “Intervenção Farmacêutica, Racionalização da Terapêutica e Ganhos em Saúde” – May 2012Organization of AEFFUP's III Cardiovascular Screening - October 2012Organization of AEFFUP's XI Sarau Cultural in Coliseu do Porto - October 2012Organization of AEFFUP's VII Scientific Congress "Reações adversas e interações medicamentosas: o outro lado da farmacoterapia - November 2012 Show less

    • Board member - Cultural Department
      • Dec 2010 - Dec 2011

      Organization of cultural activities- 10th Sarau Cultural- Cultural trips- Promotion of historical culture of Oporto cityOrganization of AEFFUP’s XVI Fórum Farmacêutico (Pharmaceutical Forum) “Actividade Farmacêutica: Competências e Perspectivas para o Futuro” – March 2011Organization of AEFFUP's II Cardiovascular Screening - September 2011Organization of AEFFUP's VI Scientific Congress “Química Terapêutica e Novas Tecnologias: a inovação ao serviço da saúde” – November 2011Cooporation in Expofarma organization – Lisbon, March 2011 Show less

Education

  • Porto Business School
    Executive Master's Degree, Project Management
    2020 - 2021
  • AESE Business School
    Personal development and team management, Human Resources Development
    2020 - 2020
  • ISAG – Instituto Superior de Administração e Gestão
    Executive MBA, Business Administration and Management, General
    2018 - 2019
  • Faculdade de Farmácia da Universidade do Porto
    Master's Degree, Pharmaceutical Sciences
    2010 - 2015
  • Goethe Institut
    German course
    2012 - 2014
  • Bristol School
    English course
    2002 - 2010
  • Bristol School
    French course
    2004 - 2007

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