Joana Silva Neves

Account Lead at Reprise Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, Lisbon, Portugal, PT
Languages
  • Inglês Full professional proficiency
  • Português Native or bilingual proficiency

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Bio

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5.0

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Bianca Brecha Júlio

Master of organization and juggler of many projects! Joana's capacity of being on top of dozens of simultaneous projects, coordinating every aspect with the team, clients and vendors, all while still controlling quality and having a critical eye with her knowledge of the digital environment, never ceases to amaze me. She goes above and beyond, always striving to improve and gaining new skills and knowledge along the way. An essential asset to the team!

André Lages

Joana is the most focused, organised and hard-working person I ever came across with. She has exceptional communicational skills and deep knowledge of the Digital environment. Her client and project management abilities keeps any team focused and on-track with the ongoing projects, maintaining everyone motivated. It has been a pleasure working with her!

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Credentials

  • European Advertising Certificate
    EACA
    Apr, 2017
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Account Lead
      • Feb 2020 - Present

      Client relationships management and overall responsibility for planning, executing and controlling project milestone, internal and external stakeholders management, monitoring of digital cross-channel strategies with focus on cross-selling & upsell opportunities.Responsible for both Paid-Media & Creative areas.

    • Client & Project Manager
      • Jan 2018 - Feb 2020

      Business development through clients needs assessment, digital strategy, project development, account management, quality assurance, internal resources and third parties coordination.

    • Social Media Manager
      • May 2017 - Sep 2018

      Social Media strategy, content creation, daily management of Facebook, Instagram and Youtube pages, analysis and social media reports for Lierac, Phyto, Dove, Vasenol, Simple Skincare, Knorr, Maizena, EllaOne.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Project & Brand Activation Manager
      • Apr 2015 - Apr 2017

      Identification of clients’ needs, project management, brand content strategy and creation, internal resources and third parties coordination, project status documentation and strategic recommendations.

    • Recepcionist / Administrative Assistant
      • Apr 2012 - Apr 2015

      Administrative and financial support, reception and escorting of walk in customers and visitors, phone calls management, submission and preparation of travel vouchers and other documents, press clipping, documents translation (PT/EN – EN/PT).

    • United States
    • Restaurants
    • 700 & Above Employee
    • Public Relations Manager
      • Mar 2010 - Jul 2011

      Customer service, complaint management, team and room coordination, planification, promotion and execution of in-store activities and special events. Customer service, complaint management, team and room coordination, planification, promotion and execution of in-store activities and special events.

    • Health, Wellness & Fitness
    • 200 - 300 Employee
    • Recepcionist
      • Sep 2008 - Dec 2009

      Reception and personalized customer service, administrative and commercial support (gym and spa), membership retention. Reception and personalized customer service, administrative and commercial support (gym and spa), membership retention.

Education

  • EDIT. - Disruptive Digital Education
    Digital Project Manager
    -
  • Universidade Lusófona
    Licenciatura, Comunicação Aplicada - Marketing, Publicidade e Relações Públicas
    -

Community

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