Joana Kondrotiene
Business Operations Manager at ergomotion®- Claim this Profile
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English Professional working proficiency
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Portuguese Full professional proficiency
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Lithuanian Native or bilingual proficiency
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Bio
吴碟（Rachel Wu）
I have been worked with Joana for five years and always impressed by her passion and patience in sales and service. She's cooperative, responsible and reliable person. Her experiences in process operation, project management and customer service support her to perform well in different cases.
Audra Paukštė
I had a opportunity to work with Joana in Ergomotion Europe for around 5 years. Her responsibilities warried from all operations within the company, project management to communication with customers, production and other team members. She is eager to always be up to date and has a fast reaction to all the changes around her, always finds solutions to any possible issue very quickly and takes additional responsibilities when sees the need to be helpful. She is very open, responsible, organized, detail oriented and reliable person. Joana is a team player with excellent communication skills. Joana would be tremendous asset for any company and team.
吴碟（Rachel Wu）
I have been worked with Joana for five years and always impressed by her passion and patience in sales and service. She's cooperative, responsible and reliable person. Her experiences in process operation, project management and customer service support her to perform well in different cases.
Audra Paukštė
I had a opportunity to work with Joana in Ergomotion Europe for around 5 years. Her responsibilities warried from all operations within the company, project management to communication with customers, production and other team members. She is eager to always be up to date and has a fast reaction to all the changes around her, always finds solutions to any possible issue very quickly and takes additional responsibilities when sees the need to be helpful. She is very open, responsible, organized, detail oriented and reliable person. Joana is a team player with excellent communication skills. Joana would be tremendous asset for any company and team.
吴碟（Rachel Wu）
I have been worked with Joana for five years and always impressed by her passion and patience in sales and service. She's cooperative, responsible and reliable person. Her experiences in process operation, project management and customer service support her to perform well in different cases.
Audra Paukštė
I had a opportunity to work with Joana in Ergomotion Europe for around 5 years. Her responsibilities warried from all operations within the company, project management to communication with customers, production and other team members. She is eager to always be up to date and has a fast reaction to all the changes around her, always finds solutions to any possible issue very quickly and takes additional responsibilities when sees the need to be helpful. She is very open, responsible, organized, detail oriented and reliable person. Joana is a team player with excellent communication skills. Joana would be tremendous asset for any company and team.
吴碟（Rachel Wu）
I have been worked with Joana for five years and always impressed by her passion and patience in sales and service. She's cooperative, responsible and reliable person. Her experiences in process operation, project management and customer service support her to perform well in different cases.
Audra Paukštė
I had a opportunity to work with Joana in Ergomotion Europe for around 5 years. Her responsibilities warried from all operations within the company, project management to communication with customers, production and other team members. She is eager to always be up to date and has a fast reaction to all the changes around her, always finds solutions to any possible issue very quickly and takes additional responsibilities when sees the need to be helpful. She is very open, responsible, organized, detail oriented and reliable person. Joana is a team player with excellent communication skills. Joana would be tremendous asset for any company and team.
Experience
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ergomotion®
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United States
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Furniture
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1 - 100 Employee
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Business Operations Manager
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Feb 2020 - Present
Guiding new projects development;Collaborating with departments and team members for coordinating and achieving goals;Monitoring and improving daily functions;Managing received order activities: new product orders and new customers orders; processing and control from customer request until the final product, including product details collection, production request preparation, requested printing materials check and labeling, packaging preparation by request, price calculation, description creation and other activities related to orders;Managing the operations processes: communication and dealing between producer and customer regarding samples and products orders, product changes and updates, packages updates; printing materials and certifications requests; constantly Sharepoint information updates, issue credit note from financial department, agreements preparation;New customer on-boarding: collect contact details, delivery addresses and billing addresses, decide payment terms, add items and calculate product prices.Collect cost data for each product or part of it, calculate prices and keep the price lists up to date.Execute customer support solving day-to-day issues: solve issues and answer questions regarding products, accessories, materials, agreements, etc.Execute after-sales support: have calls with customers, introduce products, proceed with further product updates, prepare sales agent agreements, send credit notes.Conduct product and sales training for EU customers by request.Participation in exhibitions and assist colleagues and management with anything they need. Show less
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Account Manager
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Jul 2017 - Feb 2020
Managing received order activities; Managing the operations processes;Collect cost data and keep the price lists up to date;Execute customer support solving day-to-day issues; Execute after-sales support;Conduct product and sales training;Contribution in new projects development;Participation in exhibitions.
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SPA VILNIUS
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Lithuania
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Wellness and Fitness Services
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1 - 100 Employee
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Team Lead Manager
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Jun 2015 - Jun 2017
Spa team management, employee work scheduling, labour contracts; Development of sales plan, marketing strategy elaboration; Employee payroll accounting; Spa team management, employee work scheduling, labour contracts; Development of sales plan, marketing strategy elaboration; Employee payroll accounting;
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Community
