Joana Aldorasi

Chef De Partie at Artizan Food Co.
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Location
Dublin, County Dublin, Ireland, IE

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Experience

    • Ireland
    • Food and Beverage Services
    • 1 - 100 Employee
    • Chef De Partie
      • May 2022 - Present

      ▪ Promoted positive work trelationships with suppliers, service personnel and other departments ▪ Ensured that HACCP was implemented and documented efficiently ▪ Promoted positive work trelationships with suppliers, service personnel and other departments ▪ Ensured that HACCP was implemented and documented efficiently

    • Sales Representative
      • Mar 2019 - Apr 2022

      • Dealt with customers to maximise the B2B and B2C sales. • Responded to customer sales and service-related requests quickly, professionally, and in a friendly manner, always ensuring an exceptional customer experience. • Provided a professional, attentive, and personal customer shopping experience. • Developed a strong network of contacts, attracting customers who sought personalized consultation and guidance for their projects. • Responsible for Communications and CRM. • Updated and maintained the client database, ensuring accurate and up-to-date information for effective customer management. • Personally handled customer inquiries, ensuring prompt and professional responses, resulting in exceptional customer experiences. • Proactively contacted customers to facilitate payment collections, demonstrating strong communication and interpersonal skills. Show less

    • Laboratory Assistant
      • Mar 2017 - Dec 2018

      • Assisted in the coordination and execution of product operation activities within the laboratory, ensuring adherence to established protocols and guidelines. • Ensured meticulous attention to detail and accuracy, as the laboratory work required zero margin for error. • Assisted in the coordination and execution of product operation activities within the laboratory, ensuring adherence to established protocols and guidelines. • Ensured meticulous attention to detail and accuracy, as the laboratory work required zero margin for error.

    • Uruguay
    • Civic and Social Organizations
    • 100 - 200 Employee
    • Bank Administrative
      • Mar 2011 - Feb 2012

      • Managed rentals, loans, and company collections, ensuring timely and accurate processing and tracking of transactions. • Acted as a POC for account inquiries and complaints, providing exceptional customer service and resolving issues in a prompt and professional manner. • Proactively reached out to customers, verifying and updating their information, thereby establishing rapport and fostering positive relationships with both individuals and businesses. • Assisted a struggling small business by providing a loan, resulting in their subsequent growth, repayment of the loan, and the establishment of a branch in Montevideo. Show less

Education

  • Universidad de la República
    Medical technician, Histologic Technology/Histotechnologist
    2012 - 2016
  • UTU - Dirección General de Educación Técnico - Profesional
    Associate's degree, Culinary Arts/Chef Training
    2012 - 2015
  • Atlas school of english
    English
    2022 -
  • UTU - Dirección General de Educación Técnico - Profesional
    Associate's degree, Business Administration and Management, General
    2019 -

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