Experience

NTT Global Networks

• United States
• Telecommunications
• 700 & Above Employee

• Business Contract Analyst

  • Jun 2022 - Present

  Belgique

• Contract Management Specialist

  • Jun 2022 - Present

  Belgique



HeadFirst Group

• Netherlands
• Staffing and Recruiting
• 100 - 200 Employee

• MSP Business consultant

  • Mar 2022 - Jun 2022

  Belgique



PhD-Informatique

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• It Sourcing and recruitment manager

  • 2018 - Jan 2021

  Belgique Main tasks: • Managing existing client portfolio within the Public and private Sector • Account Management & Business Development of IT Contingent Workforce services • Discovering & Developing new opportunities mainly in Belgium and Luxembourg • Vendor/Supplier Relationship Management • Full recruitment lifecycle of IT (90%) & non-IT profiles • Strong Negotiation – at all levels (contracts, rates, etc. • Focus on client satisfaction • Competences-based/functional… Show more Main tasks: • Managing existing client portfolio within the Public and private Sector • Account Management & Business Development of IT Contingent Workforce services • Discovering & Developing new opportunities mainly in Belgium and Luxembourg • Vendor/Supplier Relationship Management • Full recruitment lifecycle of IT (90%) & non-IT profiles • Strong Negotiation – at all levels (contracts, rates, etc. • Focus on client satisfaction • Competences-based/functional interviews • Contribute to Project management board • Applying ‘Agile’ cooperation within the sales team Leading coordination workshops for integration purpose of systems & operations Show less



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business associate

  • Feb 2017 - Jun 2020

  Région de Bruxelles, Belgique • Analyzing the processes “as-is”, by gathering all required information within the Streams and Operations. • Designing the “To-be” processes in alignment with the project scope and objectives. • Documenting the requirement for the Policy & Billing Center for development and implementation. • Leading coordination workshops for integration purpose of systems & operations • Optimisation of the internal business processes, based on a lean administration approach, introducing… Show more • Analyzing the processes “as-is”, by gathering all required information within the Streams and Operations. • Designing the “To-be” processes in alignment with the project scope and objectives. • Documenting the requirement for the Policy & Billing Center for development and implementation. • Leading coordination workshops for integration purpose of systems & operations • Optimisation of the internal business processes, based on a lean administration approach, introducing new technologies and working methods. • Definition of As-Is situation, with SWOT analysis and Value Stream mappings • Selects, leads and coaches staff members. Establishes overall direction of team. • Contributes to department/divisional objectives • Provides input to product development, policy service procedures, and new business and service goals. Coordinates team’s action plan to accomplish goals/objectives. • Designing the “To-be” processes in alignment with the project scope and objectives Show less



WTW

• United Kingdom
• Financial Services
• 700 & Above Employee

• funds asministrator

  • Sep 2017 - Mar 2018

  Région de Bruxelles, Belgique



Generali

• Insurance
• 700 & Above Employee

• Gestionnaire Life Corporate.

  • Feb 2016 - Feb 2017

  Région de Bruxelles , Belgique underwriting Life Corporate Responsible for subscribing all employees to the group insurance plan, and the termination of employment and the monthly management of all the changes in careers of workers who have an impact on their warranty. -Global file management. - Regular customer database updates. - Annual warranty calculation based on new salary and other data Received from Employers. - Pensions, early retirement and death payout calculation. - Continuous Improvement… Show more underwriting Life Corporate Responsible for subscribing all employees to the group insurance plan, and the termination of employment and the monthly management of all the changes in careers of workers who have an impact on their warranty. -Global file management. - Regular customer database updates. - Annual warranty calculation based on new salary and other data Received from Employers. - Pensions, early retirement and death payout calculation. - Continuous Improvement following Lean Management methodology - Setting up and implementing a common way of working Show less



AG Insurance

• Belgium
• Insurance
• 700 & Above Employee

• Plan administrator

  • Dec 2012 - Dec 2015

• Plan administrator

  • Dec 2012 - Nov 2015

  - Responsible for the daily organisation and management of resources. - Training and coaching of colleagues to insure that all customers portfolio are properly processed within the agreed deadline. - Point of sales and contact for the customers portfolio and keeping an interactive communication and relationship. - optimisation of the internal business processes, based on a lean administration approach, introducing new technologies and working methods

• gestionnaire employee benefit

  • Dec 2012 - Aug 2015

  Région de Bruxelles, Belgique



Euroclear

• Belgium
• Financial Services
• 700 & Above Employee

• income pre-payment specialist

  • Sep 2011 - Jan 2013

  Région de Bruxelles, Belgique - Collect information, prior to the date of payment, update notifications. - Make the reconciliation with the pre-advise, prior to the date of payment. investigate the differences in information by taking contact with the agents and the depositary. - Make records of payments date and help the whole"incomes"group. - Definition of As-Is situation, with SWOT analysis and Value Stream mappings - Workgroup between different departments to describe issues and weaknesses - Leading… Show more - Collect information, prior to the date of payment, update notifications. - Make the reconciliation with the pre-advise, prior to the date of payment. investigate the differences in information by taking contact with the agents and the depositary. - Make records of payments date and help the whole"incomes"group. - Definition of As-Is situation, with SWOT analysis and Value Stream mappings - Workgroup between different departments to describe issues and weaknesses - Leading daily meeting following Lean management and continuous improvement. - Ensure we receive complete and appropriate information from the client or from internal parties to settle our clients transactions in a timely manner - Build internal and external relationships with transfer agents and other Funds teams. - Interacting with local market institutions and/or agents (all over the world) to collect information and investigate discrepancies. - Supporting client services to solve customer’s issues/requests. - Resolve complex issues and ability to expand knowledge beyond the boundaries of the team. - Cope with change and strive for constant improvement and innovation in the team. - Have a critical view to challenge processes. Show less



Agence wallonne à l'exportation et aux investissements

• International Trade and Development

• Incitant financier

  • Feb 2010 - Jun 2010

  Ouverture de nouveaux dossiers, traitement et liquidation des demandes d’assistance à la prospection et étude de marché sur les territoires hors UE.



LOREAL– Bruxelles (vedior interimà

• Agent de promotion et communication

  • Jun 2007 - Oct 2008