Senior Recruitment Specialist

• Sep 2018 - Present

Portfolio Manager

• May 2014 - Present

Responsible for resolving customer delinquency and insuring that customer goals of establishing or reestablishing credit are met through timely payments. Also responsible for achieving established delinquency, charge-off and total collection goals.

Portfolio Manager

• May 2014 - Jun 2015

Responsible for resolving customer delinquency and insuring that customer goals of establishing or reestablishing credit are met through timely payments. Also responsible for achieving established delinquency, charge-off and total collection goals.

Consumer Solutions department

• Apr 2017 - Feb 2018

Customer Service Representative

• Jul 2015 - Jun 2016

Work to meet your team's sales goals by selling loan and pawn products to consumers, identifying local marketing strategies, leveraging business to business partnership opportunities, obtaining referrals, participating in community events, and more. Work to meet your team's sales goals by selling loan and pawn products to consumers, identifying local marketing strategies, leveraging business to business partnership opportunities, obtaining referrals, participating in community events, and more.

Sales Assistant

• Aug 2009 - Apr 2014

Offer enthusiastic and knowledgeable sales guidance to customers who have been referred by the partnership store Collaborate with coworkers within the partnership store Educate referred customers on the rent-to-own transaction, including pricing options, features and benefits Review expired accounts and respectfully communicate with customers to promote timely payments . Offer enthusiastic and knowledgeable sales guidance to customers who have been referred by the partnership store Collaborate with coworkers within the partnership store Educate referred customers on the rent-to-own transaction, including pricing options, features and benefits Review expired accounts and respectfully communicate with customers to promote timely payments .