Joan Pabon

Senior Editor at ConsumersAdvocate.org
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Contact Information
us****@****om
(386) 825-5501
Location
Puerto Rico, PR
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Italian Limited working proficiency
  • ASL Elementary proficiency

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Experience

    • Puerto Rico
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Senior Editor
      • Jul 2017 - Present

      As a managing editor, I have the opportunity to research, learn, and write about a variety of consumer-relevant topics ranging from pet insurance to small business loans. Every day I work collaboratively with a diverse and talented team of fellow editors creating quality content designed to help buyers make informed decisions when choosing between products, services, and companies. Our ranking criteria are based on our research and understanding of the industry at hand, and we take pride in offering unbiased, straightforward information about the products and services we feature. Show less

    • English/Spanish Translator and Editor
      • Aug 2015 - Jun 2017

      The Translation and Research Center, located at the University of Puerto Rico in Rio Piedras, offers professional translation services from Spanish to English and vice versa. The Center specializes in official translations for private clients as well as government agencies and other university departments. In recent years the Center has undertaken large-scale projects, producing quality legal, technical, literary and academic translations for publications, research projects, conferences, seminars and much more. Show less

    • Puerto Rico
    • Education Administration Programs
    • 1 - 100 Employee
    • English Translator and Editor
      • Jun 2015 - Aug 2015

      This job entailed the translation of diverse materials for higher education online courses. I was initially hired as a Spanish to English translator, yet my department's workload increased to such an extent that my responsibilities were expanded to include English editing, English to Spanish translation, and Spanish editing. This job entailed the translation of diverse materials for higher education online courses. I was initially hired as a Spanish to English translator, yet my department's workload increased to such an extent that my responsibilities were expanded to include English editing, English to Spanish translation, and Spanish editing.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Interpreter
      • Aug 2013 - Mar 2015

      This job entailed consecutive interpreting (Engl-Spa & Spa-Engl) over the phone in a fast-paced call center setting. It required mental agility, an excellent memory, highly developed interpersonal skills, customer service expertise and knowledge of specialized terminology from areas such as health and insurance, retirement and savings, and other client-specific benefits provided to employees of multinational corporations. Other responsibilities included the translation of official company documents and employee request letters containing highly sensitive information, call transcriptions, call summaries, data entry, and compliance with weekly coaching sessions and monthly continuing education courses designed to maximize employee productivity and minimize discontent with the company's unreasonably high evaluation standards and strict adherence policy. Show less

    • Puerto Rico
    • Higher Education
    • 700 & Above Employee
    • Assistant Collector
      • Jun 2012 - Mar 2013

      My job responsibilities included collecting revenue from tuition payments made to the university, working with the Student System to evaluate student and faculty members' accounts, clearing debt indicators, making payment plans and issuing bills and debt certifications. Other duties ranged from working as a cashier collecting cash and credit card payments, to handling large sums of money, settling the cash drawer at the end of each workday, and recording such transactions in an entry log as well as the Student System. Show less

Education

  • University of Puerto Rico-Rio Piedras
    Master of Arts (M.A.), Translation
    2013 - 2017
  • University of Puerto Rico-Rio Piedras
    Bachelor of Arts (B.A.), English Language and Literature, General
    2008 - 2013

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