Experience

Maridady Motors Ltd

• Kenya
• Automotive
• 1 - 100 Employee

• Import and Business Development manager

  • Apr 2022 - Present

   Ensuring effective sales models to enhance the purchase funnel. Ensuring Monthly/yearly sales target are met. Conduct regular meetings with teams to ensure they are meeting their sales expectations and are on target. Working with the marketing team to develop campaigns. Maintain fluency in product knowledge and procedures in importation of cars, necessary for conducting client interviews, marketing initiative and follow-ups. Maintaining contact details on CRM of qualified leads for further sales and cross selling Recommend strategies on improving operations of the import and direct sales department. Ensure sufficient and suitable training for all sales and import staff. Identifying new sales opportunities and emerging market trends. Answering client queries about payment options i.e.; cash and credit terms with various financing institution. Show less

• Head of Investment

  • Feb 2021 - Apr 2022

   Supporting the development of investee capital raising strategy to ensure Maridady motors investees have access to relevant funders and can secure follow-on blended capital. Overseeing the development and implementation of operational plans and analytical tools to boost service delivery efficiencies.  Conducting due diligence and developing investment proposals for new investments. Evaluating investment performance against key targets, including the management and reporting of potential investment risks and recommending readiness interventions.  Monitoring the preparation of learning papers and facilitating timely dissemination to all stakeholders. Ensuring the customer relationship management is updated and investors informed about Maridady motors portfolio. Upholding client relationships by developing and maintaining active database of lenders and investors.  Providing support on all aspects of the investment process including valuations, preparation and revision of marketing documents and investment agreements. Listen to customers’ concerns, issues and questions. Resolve customers concern and answer customers’ questions to the best of my ability. Recommend possible product to meet the customers’ needs. Prepare product and customer reports by gathering data collected during customer interations. Show less



G-ajiri

• kenya

• Head Of Marketing

  • Jan 2020 - Jan 2021

   Collaborated with the HR department in recruitment and onboarding of new members into the marketing team and ensured the right staffing levels are maintained.  Performed competitor analysis, strengthened marketing operations and ensured the company’s marketing strategies were competitive and suited consumer trends.  Managed social media presence by devising marketing strategy that improved social media reputation and recognition.  Organized conferences, trade shows, and also represented the company at other industry events and conferences.  Supported the sales department in developing pricing strategies that maximized profits and market share with balanced customer satisfaction.  Coordinated marketing efforts and continually updated the CEO on performance of the marketing team.  Implemented a 2-way communication channel between the marketing team and customers that built sustainable relationships of trust through open and interactive communication.  Handled customer issues, made follow-up and ensured timely resolution of complaints that resulted to high client satisfaction. Show less



Diamond Trust Bank

• Kenya
• Banking
• 700 & Above Employee

• Head of cash/assistant manager

  • Apr 2011 - Sep 2017

   Enforced compliance with all statutory and regulatory requirements including audit procedures.  Compiled and presented reviews of employee performance that guided the development of on job training programs.  Tracked customer complaints, analyzed and resolved issues to customers’ overall satisfaction.  Processed credit applications in collaboration with Relationship Managers.  Adhered to the minimum cash holding requirements for branch operations.  Optimized profits by managing staff costs and tracking performance against the overall budget.  Boosted revenue level through cross selling bank products including insurance, mobile and internet banking, as well as agency banking.  Developed pricing strategies that maximized profits and expanded market share in collaboration with the sales department.  Handled branch records and ensured safe custody and confidentiality of all branch records and transactions. Show less