Joan K. Heaton

State Wholesale Office Manager at Specs Family Partners Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Houston

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • State Wholesale Office Manager
      • Apr 2016 - Present

  • Unishippers
    • Houston TX
    • Supervisor, Billing Department
      • 1998 - 2016

      Description: Ensure seamless daily functionality of the billing department’s operations; monitor staff, ensuring that assigned tasks are effectively implemented; and interface with customers regarding invoicing strategies to streamline their internal accounting processes. Key Achievements: Collaborate with 17 owner groups aggregating 30+ franchises and extensive customer accounts to facilitate the effective representation of franchise owners and customers and function as an Executive Team Member, which involves attending monthly management meetings to review corporate strategies/monthly sales performance and enhance interdepartmental communication. Show less

    • Assistant Vice President; Senior Loan Administrator
      • 1994 - 1998

      Description: Directed daily operations of the loan administration department and maintained portfolios and loan files for audit purposes. Key Achievements: Reviewed and determined salary and bonus pool division for the Houston office and partnered with Relationship Managers to ensure that all loan processes were smoothly coordinated. Description: Directed daily operations of the loan administration department and maintained portfolios and loan files for audit purposes. Key Achievements: Reviewed and determined salary and bonus pool division for the Houston office and partnered with Relationship Managers to ensure that all loan processes were smoothly coordinated.

    • Legal Assistant-Real Estate Division
      • 1984 - 1994

      Description: Drafted transactional documentation; reviewed titles and surveys; researched ownership information; conducted foreclosure sales as necessary; and organized closings for various real estate transactions; and provided quality assistance to 8 attorneys with all requirements pertaining to real estate transactions. Description: Drafted transactional documentation; reviewed titles and surveys; researched ownership information; conducted foreclosure sales as necessary; and organized closings for various real estate transactions; and provided quality assistance to 8 attorneys with all requirements pertaining to real estate transactions.

Education

  • University of St. Thomas
    MBA, Marketing Management
    1987 - 1990
  • Rice University
    BA, Political Science
    1979 - 1983

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