Experience

BIMBA MANUFACTURING COMPANY

• United States
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2020 - Present



Kaman Fluid Power - Catching FluidPower

• Automation Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2017 - Feb 2020

  Assist in physical inventory by counting or recording material. Suggest alternate products basedon cost, availability or specifications. Monitor scheduled shipment dates to ensure timely delivery,expedite as needed and communicate variances to customer. Adhere to the phone system protocol.Maintain proficiency in using Microsoft Office Suite, KIS, Oracle and other common office equipmentand software. Demonstrate good keyboard skills. Accurately process customer transactions such asorders, quotes or returns. Manage time effectively, meet personal goals and work effectively with other members of the team. Show less



Aero Rubber Company®, Inc.

• United States
• Rubber Products Manufacturing
• 1 - 100 Employee

• Sales Assistant

  • May 2013 - Nov 2017

  Responsible for exceptionally high volume order processing including order entry, order confirmation,work order creation, Purchasing orders and status updates all requiring extreme attention to detail.Provide excellent customer service in updating order status, expediting orders when necessary andaccommodating all special requests.Processed and managed all orders and quotes for large amounts of accounts with inside salesmen.Provided excellent customer care with different items of products and applications for their needs.Managed all orders, and quotes through outlook for customers regarding their pricing, and theavailability of information that a customer needs. I also follow up on all purchase orders as well onoutlook to keep up with our suppliers. Show less



Kastalon, Inc.

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2000 - Apr 2013