Joan Coffey
Customer Relationship Management Specialist at TotaLand Technologies- Claim this Profile
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English -
Topline Score
Bio
Experience
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TotaLand Technologies
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Relationship Management Specialist
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Jan 2013 - Present
Integrate strategies to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, and assisting in customer retention. Business Development relations to build long term relationships with clients and potential clients. Integrate strategies to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, and assisting in customer retention. Business Development relations to build long term relationships with clients and potential clients.
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Performance Food Group
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United States
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Food & Beverages
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700 & Above Employee
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Sales Specialist
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May 2017 - Present
Increases the sales with the customer with the help of new campaigns strategies and plans. Manages and develop new accounts. Meeting with customer to determine requirements of the needs the customer is looking for Increases the sales with the customer with the help of new campaigns strategies and plans. Manages and develop new accounts. Meeting with customer to determine requirements of the needs the customer is looking for
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Neal's Yard Remedies
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Health, Wellness & Fitness
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1 - 100 Employee
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Independent Beauty Consultant
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Oct 2015 - Present
https://us.nyrorganic.com/shop/joancoffey Ethical & Organic Health and Beauty Health is the most important thing to NYR. When formulating and making our products, NYR follows the precautionary principle – which means not using anything NYR believes could cause you, or the planet harm. NYR is part of the Fair Trade Foundation. NYR believes in fair prices and decent working conditions in exchange for high quality, sustainably-sourced ingredients. NYR uses ethically traded ingredients throughout our ranges.
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AAFES Shopette
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United States
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Armed Forces
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200 - 300 Employee
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Assistant
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May 2016 - May 2017
AAFES, Lincoln Ne, Assistant Manager for a BX, 2016-2017- took over as Assistant Store Manager after years as a sales associate. Counted cash drawers and made deposits. Reordered inventory when it dropped below predetermined levels. Completed profit and loss performance reports. Implemented and identified poor work habits to improve process effectiveness. Increased profit in one store by 45.6% AAFES, Lincoln Ne, Assistant Manager for a BX, 2016-2017- took over as Assistant Store Manager after years as a sales associate. Counted cash drawers and made deposits. Reordered inventory when it dropped below predetermined levels. Completed profit and loss performance reports. Implemented and identified poor work habits to improve process effectiveness. Increased profit in one store by 45.6%
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Sysco
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United Kingdom
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Food & Beverages
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1 - 100 Employee
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Salesperson
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Aug 2001 - May 2015
Recruited to develop business opportunities and expand product lines at distributor level. Planned and executed product presentations at major food shows throughout the state. Organized and prepared presentations for large scale product samplings with several chain store accounts. Developed strong relationships with distributor merchandisers, marketing associates, and end users. Provided sales support, conducted sales presentations and product samplings, and negotiated pricing and product availability. Expanded territory with attention to specific advancement of each client. Talent for forging key relationships with key decision makers, other managers, and channel partners. Awarded top Sales Specialist.
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Business Development/Sales
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Sep 1982 - Sep 2001
Recruited to develop business opportunities and expand product lines at a distributor level. Research, prospect, and qualify leads before passing then develop and close accounts. Planned and executed product presentations at major food sows throughout the state. Organized and prepared presentations for large-scale product samplings with several chain store accounts. Developed strong relationships with distributor merchandisers, marketing associates and end users. Provided sales support and negotiated pricing ad product availability. Expanded territory with attention to specific advancement of each client. Talent for forging key relationships with key decision makers, other managers and channel partners. Maintained a 90% accounts receivable.
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Education
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University of Nebraska-Lincoln
Associate’s Degree, Technology, English, math, degree in electronics