Experience

Miracle-Ear, Inc.

• United States
• Medical Device
• 700 & Above Employee

• Patient Care Coordinator

  • Oct 2022 - Present

  Create patient accounts, schedule patient exams, update charts with Audiograms and exam information and retrieve insurance information. Coordinate with foundations to help assist patients with no insurance receive hearing aids. Maintain and update insurance payment spreadsheets and follow up on insurance payments.Order and check in hearing aids, test and set up equipment. Daily use of Outlook to work with multiple locations to achieve top notch service to our patients. Order office supplies and keep the location clean and sanitized for the safety of our patients and guests. Assist with Open House events. Show less



AIR-MART Heating and Cooling

• Lowell, Massachusetts, United States

• Administrative Assistant

  • Mar 2022 - Sep 2022

  Answer in coming calls and filing. Daily usage of Outlook, PowerPoint and Quickbooks. Complete worktasks in FieldEdge software and create invoices. Work with companies for pricing and quotes. Check in parts. Answer in coming calls and filing. Daily usage of Outlook, PowerPoint and Quickbooks. Complete worktasks in FieldEdge software and create invoices. Work with companies for pricing and quotes. Check in parts.



Dr. Jitin Sahani DMD

• United States
• Medical Practices

• Front Desk Team Member

  • Jun 2021 - Nov 2021

  Check patients in and out of appointments. Answer multiple phone lines. Sign up new patients to our practice. Schedule upcoming procedures. Collect payments in office and by telephone. Confirm next day procedures. Contact other practices on behalf of mutual patients. Import and export imaging. Validate patients demographics and scan documents. Handle incoming emails and use our texting portal. Engage with patients. Check patients in and out of appointments. Answer multiple phone lines. Sign up new patients to our practice. Schedule upcoming procedures. Collect payments in office and by telephone. Confirm next day procedures. Contact other practices on behalf of mutual patients. Import and export imaging. Validate patients demographics and scan documents. Handle incoming emails and use our texting portal. Engage with patients.



New England Neurological Assoc

• Lawrence, Massachusetts

• Benefit and Verification Specialist

  • Dec 2014 - Jul 2021

  Verifying Medical Insurance. Patient Deductible Payment Processing. Surgery Authorization. Communications with all major insurance companies. EMG referral and authorization. Moral committee. Verifying Medical Insurance. Patient Deductible Payment Processing. Surgery Authorization. Communications with all major insurance companies. EMG referral and authorization. Moral committee.



All American Associates, Inc.

• Chelmsford, Massachusetts

• Sales Manager

  • Nov 2007 - May 2013

  Sales/General Manager Sales/General Manager