Experience

xneelo (Pty) Ltd

• South Africa
• Internet Publishing
• 100 - 200 Employee

• Master Consultant

  • Sep 2015 - Present

  As a Trust and Safety Consultant, I am tasked with safeguarding both our network and the customers which reside upon it. This relates but is not limited to the implementation and enforcement of our Acceptable Usage Policy, identifying and attending to abuse taking place on our network, and brainstorming additional countermeasures which will further combat abuse, both reactively and proactively. As a Trust and Safety Consultant, I am tasked with safeguarding both our network and the customers which reside upon it. This relates but is not limited to the implementation and enforcement of our Acceptable Usage Policy, identifying and attending to abuse taking place on our network, and brainstorming additional countermeasures which will further combat abuse, both reactively and proactively.



Nashua

• Telecommunications
• 1 - 100 Employee

• Sales Executive

  • Nov 2014 - Mar 2015

  I have regrettably had to resign from this position to concentrate my time to realizing my dream on relocation to Canada to live and work. My duties as a Nashua Sales Executive ranged from the sales of office machines, telecommunications and document solutions as well as building strong professional relationships with customers to ensure future dealings. I was responsible for maintaining a client base while also expanding the current base by getting first time clients to join up with Nashua. Making sure that your client receives top quality service after a sale is also an important aspect of the position I held.



Sizwe IT Group. Isiqina

• Field Service Technician

  • Oct 2008 - Feb 2013

  While employed by Isiqina of the Sizwe I.T. Group I was a Field Service Technician. We dealt with government departments such as the South African Police Force and Department of Correctional Services. I was also responsible for warranty repairs for Lexmark and Mustek. Maintaining and managing boot stock, troubleshooting and repairing hardware related faults on PC's and networks, Keeping within all SLA times, managing calls and faults that were logged, software reloads of repaired equipment and Traveling to faults were my main responsibilities with with Isiqina.



African Arete

• IT Services and IT Consulting
• 1 - 100 Employee

• Software Support Technician

  • Jul 2007 - Oct 2008

  I was subcontracted to S.I.T.A while under the employ of African Arete. The scope of my position was to service the software of major government agencies such as the department of Works, Transport, Education, Agriculture as well as the South African Police Force within the Norther Natal area. My duties consisted of implementing new software, maintaining systems, fault finding, enforcing I.T. policies of the respective branches of government, first line network support. While under the employ of S.I.T.A we had to work hand in hand with a hardware company, this made it very important to be accurate with facts as all the calls and faults logged by these departments were under strict SLA. As a result I have become accustomed to working under deadlines and in a high stress environment.



Tele Computers

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Computer Technician

  • Feb 2006 - Jul 2007

  In this position as a Junior Technician I was responsible for troubleshooting and repairs of client equipment on a hardware and software basis. Running cables and entry level networking on sites as well as solving faults for walk in customers. In this position as a Junior Technician I was responsible for troubleshooting and repairs of client equipment on a hardware and software basis. Running cables and entry level networking on sites as well as solving faults for walk in customers.