Experience

SmartBite

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• Business Development Executive

  • Feb 2022 - Present

  - Conduct lead generation, schedule meetings and pitchings - Coordinate among internal & external stakeholders to fulfill requirements & close deals - Manage lead pipeline & all sales activities - Use HubSpot to organize and execute sales processes - Conduct lead generation, schedule meetings and pitchings - Coordinate among internal & external stakeholders to fulfill requirements & close deals - Manage lead pipeline & all sales activities - Use HubSpot to organize and execute sales processes



Taiko Marketing Sdn. Bhd.

• Malaysia
• Chemical Manufacturing
• 1 - 100 Employee

• Customer Service Executive

  • Nov 2020 - Feb 2022

  - Schedule carriers, compute load tonnage and dispatch order information to logistics partners for arrangement - Develop ways to streamline delivery processes whenever possible within the customer requirements and department goals - Monitor inventory level and arrange daily despatch accordingly Successfully helped company to gain extra 1200MT+ chemical sales in 10 months - Communicate closely with customers and transporters to resolve operational issues by responding in a timely manner - Assist to train new employees in daily operational functions Show less



Colony Coworking Space & Events

• Malaysia
• Hospitality
• 1 - 100 Employee

• Operation Associates (Intern)

  • Dec 2019 - Mar 2020

  - Identify & manage relationships with potential suppliers for purchasing function of office supplies - Aid in answering of phone inquiries regarding reservation, prices and package information - Managed general administrative tasks - Planned and executed community events - Resolved customer issues with professionalism and patience - Identify & manage relationships with potential suppliers for purchasing function of office supplies - Aid in answering of phone inquiries regarding reservation, prices and package information - Managed general administrative tasks - Planned and executed community events - Resolved customer issues with professionalism and patience



Khavari Sdn Bhd

• Waitress

  • Apr 2018 - Jul 2018

  - Deliver top quality services by greeting customers in a friendly manner, processing orders and accommodating to special requests - Coordinate order flow between waitress and kitchen staffs for more efficient operations - Deliver top quality services by greeting customers in a friendly manner, processing orders and accommodating to special requests - Coordinate order flow between waitress and kitchen staffs for more efficient operations



Gorira Creative Sdn Bhd

• Event Staff

  • May 2017 - May 2017

  - Able to work in an interactive group environment with the registration team - Work as usher and ensure high level of customer service - Able to work in an interactive group environment with the registration team - Work as usher and ensure high level of customer service



Tong Kee Food Corporation

• Service Crew

  • Apr 2016 - Jun 2016

  - Monitor customer satisfaction in food and beverage products - Able to communicate well with customers, coworkers and supervisors - Monitor customer satisfaction in food and beverage products - Able to communicate well with customers, coworkers and supervisors



Buddies Cafe

• India
• Consumer Services
• 1 - 100 Employee

• Barista

  • Jan 2016 - Mar 2016

  - Able to handle customers well during peak hours - Conduct training for new employees - Able to handle customers well during peak hours - Conduct training for new employees