Experience

Social Business Brokers

• Non-profit Organizations
• 1 - 100 Employee

• Empty Home Project Manager

  • May 2014 - Present

  I currently deliver a government funded empty homes contract for a not-for-profit organisation in Leeds, my work is part of the Leeds City Councils housing strategy. I generally manage 30 to 40 projects at one time, liaising with homeowners, contractors and stakeholders daily. I’m in the 8th year of delivering this highly successful project, with us surpassing the rising target year-on-year. This year my marketing and management expertise have enabled us to deliver 50% above target whilst remaining in budget.Duties include• Managing strategic partnerships with Leeds City Council and local housing organisations • Coordinating property professionals, builders and contractors• Budgeting and finance management• Providing property reports• Market research• Data analysis• Operational implementation and management• Training and mentoring of interns and colleagues • Development and ongoing management of our CRM and IT systems• Marketing and communications including video production, web and social media management



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Business, Marketing and Events Manager

  • Jan 2012 - May 2014

  My aim was to help small organisations have a big presence, whilst also providing them with the skills and tools to better manage and market their business. I successfully provided bespoke business services to charities, social enterprises, care providers, compliance and business consultancy firms. I also provided consultancy on a social enterprise business support programme, my support included one-to-one business advice, marketing development and staff training.Services included• Project and event management • Business planning and operational support• Brand awareness, marketing and communications consultancy • Market research and development • Social media management and training• Staff training• Copy Writing

• Business Project Manager

  • Jan 2010 - Dec 2012

  I originally joined Social Business Brokers when they were a start-up social enterprise, my main role was to provide operational, marketing and event support. I went on to coordinate business support services provided in partnership with Bradford Metropolitan Council and Leeds City Council. The support enabled residential care and home service providers to develop new services in line with changing government legislation.Duties Included• Business, finance and operational support• Establishing and managing marketing and communications • Project and event management • Implementing a service user database• Building and facilitating relationships with participants and stakeholders• Coordinating projects for Bradford Metropolitan Council and Leeds City Council



University of Huddersfield

• United Kingdom
• Advertising Services

• Project and Event Manager

  • 2009 - Jan 2010

  I coordinated a government funded business support program and piloted a project management course. The business support program enabled the Business School to deliver events and workshops to third sector organisations. Advancement workshops included business expansion, financial improvement, brand awareness and social media support. Due to my success with the above project, I was asked to coordinate a pilot project management course within the Business School. Duties included• Project management• Marketing and participant recruitment• Event organisation• Liaising with internal and external trainers, speakers, lecturers and academics • Creating course material and supporting documentation• Contract monitoring and reporting• Facilitating the effective flow of information between project teams and participants



BENJAMIN FITZPATRICK (RESIDENTIAL) LIMITED

• United Kingdom
• Real Estate

• Marketing and Sales Executive

  • 2008 - 2009

  This was a temporary role, I was employed by the directors to help them promote brand awareness, improve marketing and increase internal and external communications. Whilst in this role I implemented new marketing plans, including promotional materials and advertising opportunities, increased email communications and assisted in creating a more efficient operational system.I also had the opportunity to build on my housing and property knowledge by providing support to the branch manager at property valuations and with sales and lettings appraisals. By the time I left I knew how to comparably value a property for sale and could efficiently complete a full lettings appraisal.Duties included• Property inspections, valuations and assessments • Development of sales and letting marketing materials• Brand and digital marketing management • Assisting the Branch Manager • Data analysis and reporting• Sales and letting negotiation • Customer service, including customer satisfaction monitoring



The Mill Group

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • 2004 - 2008

  I joined The Mill Group as a studio assistant, I was responsible for coordinating commercial, portrait and wedding photography, this included managing bookings, a large photography studio and team of 5 photographers. Due to my success in this department I was quickly promoted to studio manager and asked to assist with sales and marketing for the design team. I continued to raise productivity and sales across both departments, resulting in the directors providing me with project management training.Between 2006 and 2008 I was the Design and Marketing Department Project Manager, whilst in this role I increased department productivity by 70% and helped to develop social media, brand awareness and management services. I was also responsible for developing and managing internal and external communications, including staff training.During 2007 I was tasked with creating better working spaces to accommodate service expansion, after a research period we decided to work with the space we had (a 3 story Mill), I project manged the full building refurbishment.Duties included• Managing a team of designers, copy writers, freelancers and photographers• Corporate Event management; product launches, exhibitions, open days, training days• Coordinating management and shareholder meetings • Business operations• Project scheduling and management• Bidding for work• Customer relationship development and management • Ensuring company guidelines were adhered to • Finance management; including quotes, budget management and invoicing • Managing internal marketing and communications • PR • Staff training