Experience

Ecotricity

• United Kingdom
• Utilities
• 200 - 300 Employee

• Data Analyst

  • Mar 2021 - Present

  Data Analyst for the Domestic Growth Team, providing reporting, recommendations, and insight to allow managerment to make informed decisions, and to help operational teams work as efficiently and easily as possible.

• Operations Expert for the New Connections Operations Team

  • Sep 2019 - Feb 2021

  As an Expert, my responsibilities include management of training guides and procedure documents, running initial and ongoing training, quality checking advisors, and running reports.I am currently the point of contact within my department regarding our migration to a newer billing system, Junifer, both in terms of ensuring the system is fit for purpose at point of migration, and ensuring operational readiness within our department for the use of the new system.

• New Connections Service Team Advisor

  • Jul 2018 - Aug 2019

  Arranging Metering installations for single site developments gave me a clear understanding of the energy industry. This role also gave me the opportunity to develop my admin knowledge, working with Microsoft Office programs, as well as using our billing system SAP.Whilst in this role I became responsible for our SMICOP audit development, updating processes, training and comms to ensure we were fully audit compliant.



YO! Sushi

• United Kingdom
• Restaurants
• 700 & Above Employee

• Kitchen Person

  • Jun 2018 - Jul 2018

  Worked cleaning dishes to cover living costs post graduation Worked cleaning dishes to cover living costs post graduation



University of Gloucestershire Students' Union

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Receptionist

  • Sep 2017 - Jun 2018

  My responsibilities included admin tasks, handing money, answering phone calls and emails, serving customers, tiding the shop and stock takes. My responsibilities included admin tasks, handing money, answering phone calls and emails, serving customers, tiding the shop and stock takes.



Vale Holiday Parks

• Bar Staff

  • Apr 2017 - Sep 2017

  My responsibilities included serving customers, handing money, counting money, cleaning, rotating stock, and minor cooking/food prep. My responsibilities included serving customers, handing money, counting money, cleaning, rotating stock, and minor cooking/food prep.

• Housekeeper

  • Jun 2015 - Sep 2016

  Summer Job for summer 2015 and 2016 - My responsibilities included cleaning and preparing the caravans for guests, ensuring all equipment was present and in good working order and cleaning the various services on the Park on a regular basis throughout the day and evening. Summer Job for summer 2015 and 2016 - My responsibilities included cleaning and preparing the caravans for guests, ensuring all equipment was present and in good working order and cleaning the various services on the Park on a regular basis throughout the day and evening.



The Comfy Pew

• United Kingdom
• Restaurants

• Waitress

  • Oct 2015 - May 2016

  My responsibilities included serving food and drinks, taking orders, using the coffee machine, handling money, cleaning, and ensuring that customers had an pleasant experience of the cafe. My responsibilities included serving food and drinks, taking orders, using the coffee machine, handling money, cleaning, and ensuring that customers had an pleasant experience of the cafe.



The Roadhouse Restaurant

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Kitchen Assistant

  • Jul 2013 - Apr 2014

  My responsibilities included pot-washing, preparing salads and ingredients for other dishes, cleaning, and cutting vegetables for roast dinner. My responsibilities included pot-washing, preparing salads and ingredients for other dishes, cleaning, and cutting vegetables for roast dinner.