Jo Orr

Customer Service Administrator at TVF (UK) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • 1 - 100 Employee
    • Customer Service Administrator
      • Jan 2022 - Present

      Admin within the customer service department, including computer work and telephone work. Admin within the customer service department, including computer work and telephone work.

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Healthcare Assistant/Administrator
      • Jul 2021 - Jan 2022

      • Healthcare Assistant in ECG and Gynaecology clinics which includes chaperoning patients • Booking patients in for appointments using EMIS • Sending and replying to emails using Outlook • Telephone work • Healthcare Assistant in ECG and Gynaecology clinics which includes chaperoning patients • Booking patients in for appointments using EMIS • Sending and replying to emails using Outlook • Telephone work

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Receptionist
      • Feb 2021 - Jul 2021

      • Booking in patients on Medway database • Updating the Medway database • Making appointments for patients • Telephone work • Printing and sending standard letters • Sending and replying to emails using Outlook • Booking in patients on Medway database • Updating the Medway database • Making appointments for patients • Telephone work • Printing and sending standard letters • Sending and replying to emails using Outlook

    • Administrator
      • Jan 2014 - Feb 2021

      • Audio typing • Updating Excel spreadsheets • Chasing labs for reports and writing to GPs and patients with the results • Scanning patient notes • Ordering stationery • Sending and replying to emails • Taking and typing minutes • Audio typing • Updating Excel spreadsheets • Chasing labs for reports and writing to GPs and patients with the results • Scanning patient notes • Ordering stationery • Sending and replying to emails • Taking and typing minutes

    • United Kingdom
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Office Administrator
      • Aug 2012 - Jan 2014

      • Updating Excel spreadsheets and creating invoices • Receiving and responding to emails • Typing letters • Scanning and filing • Making money transfers overseas via the bank and also Western Union • Sourcing and liaising with workmen for the owner's house • In charge of petty cash and purchasing small stationery items for the office • Filling out forms for Visa applications, etc. • Updating Excel spreadsheets and creating invoices • Receiving and responding to emails • Typing letters • Scanning and filing • Making money transfers overseas via the bank and also Western Union • Sourcing and liaising with workmen for the owner's house • In charge of petty cash and purchasing small stationery items for the office • Filling out forms for Visa applications, etc.

    • Executive Offices
    • 100 - 200 Employee
    • Administrator
      • May 2012 - Jul 2012

      Taking on various temporary secretarial/admin/reception assignments while searching for a permanent position Taking on various temporary secretarial/admin/reception assignments while searching for a permanent position

    • United Kingdom
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Administrator (Marketing Dept)
      • 2000 - Apr 2012

      • Creating mail merge letters using our in house database and sending the letters out with the appropriate brochures • Liaising by phone and email with publishing houses with regard to the placement of our press releases and adverts and working to a budget • Keeping external website owners who advertise our company updated with new product information and brochure updates • Creating simple presentations using either PowerPoint or Serif PagePlus X4 • Relief receptionist • Searching for images of our products on different projects using Picasa when requested and emailing them to colleagues or customers • Keeping lists of projects completed up-to-date using Word and in house database • Typing quotations using the in house database • Audio typing • Updating and designing price lists using Excel and Word • General administration duties, eg. scanning, photocopying, faxing, filing, post, ordering stationery, taking cheques to the bank • Attending one or two evening awards events per year • Compiled an entry for the CIBSE Awards for one of our products, which subsequently won the category • Provided support for field sales team after presentations had been completed • Co-ordinated trips for staff breaks away within UK and Europe

    • Administrator
      • 1996 - 2000

      • Producing correspondence for three Marketing Directors and the Head of the Training Department to be sent by post or e-mail • Co-ordinated training materials and equipment for the training courses. • Designing and typing new training material required by the Head of the Training Department using either PowerPoint or Word • Liaised with local training venues for meeting rooms and accommodation for delegates • Organising flights and/or transport to and from training courses • Attending training courses to ensure the smooth running of the event (this could be from 10 – 100 delegates) • Ordering and keeping stock of the business cards for the Sales Reps and Managers • Assisting with sending post to the Sales Representatives (approximately 100) • Going ‘on the road’ with a Sales Representative once a year, so I could understand what it was like for them and gaining a great understanding of the training they required • Relief reception work and filing

    • Secretary
      • 1995 - 1996

      • Compilation of material for use within the publications. • Liaising with providers of nursery equipment both in the UK and internationally, such as Maclaren, Mamas & Papas, Fisher-Price, Walt Disney Company France. • Compilation of material for use within the publications. • Liaising with providers of nursery equipment both in the UK and internationally, such as Maclaren, Mamas & Papas, Fisher-Price, Walt Disney Company France.

    • United States
    • Entertainment
    • Junior Secretary
      • 1993 - 1995

      My duties included designing and compiling the layout of the various publications (example of work available on request), telephoning our customers, typing letters, First Aider at Work. My duties included designing and compiling the layout of the various publications (example of work available on request), telephoning our customers, typing letters, First Aider at Work.

    • Clerical Officer
      • 1992 - 1993

      My duties included telephone work, dealing with post, filing, booking diaries, inputting patient details on to a database, compiling operating lists, meetings with consultants and secretaries, dealing with queries and sending letters. My duties included telephone work, dealing with post, filing, booking diaries, inputting patient details on to a database, compiling operating lists, meetings with consultants and secretaries, dealing with queries and sending letters.

    • Malta
    • Banking
    • Sales Assistant
      • Sep 1991 - Jan 1992

      I did various jobs including finding stock, serving customers and ordering goods on the in house computer. I did various jobs including finding stock, serving customers and ordering goods on the in house computer.

    • Financial Services
    • 1 - 100 Employee
    • Temporary assignments
      • Aug 1990 - Aug 1991

      Various temporary secretarial/admin assignments, including school and financial industries. Various temporary secretarial/admin assignments, including school and financial industries.

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Junior Secretary
      • 1989 - 1990

      I had various secretarial/admin experience here and moved around Departments as and when my services were required. I had various secretarial/admin experience here and moved around Departments as and when my services were required.

Education

  • Buckinghamshire College of Higher Education
    1988 - 1989
  • Beaconsfield Secondary School
    1983 - 1988

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