Jo Ga
Information & Referral Specialist at 2-1-1 Orange County- Claim this Profile
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Experience
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2-1-1 Orange County
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United States
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Non-profit Organizations
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1 - 100 Employee
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Information & Referral Specialist
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Oct 2020 - Present
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Morphe
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1 - 100 Employee
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Stock Lead
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Jan 2020 - Feb 2021
Dedicated to create a clean and organized multi-brand shopping experience for the Morphe Babe that supports the team to provide exceptional customer service. Also is responsible for receiving, replenishing, organizing, sorting, and merchandising product on the sales floor, as well as maintaining standards in the stockroom. In addition, the Stock Associate Lead will be responsible for assisting with visual displays, cleaning the store, checking out clients at the point of sale, and directing customers to sales associates as needed. Show less
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California State University, Fullerton
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United States
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Higher Education
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700 & Above Employee
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Student Assistant
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Nov 2018 - May 2020
Assists faculty and staff in developing procedures & increasing efficiency by improving documentation of permit requests to carry out job tasks Handles event planning for meetings, professional development, and other department initiatives by auditing/processing work plans to administer tasks for faculty Provides front desk coverage as needed for backup by answering the telephone and provide exceptional customer service to faculty, staff, and students to perform other related duties as assigned Show less
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Medieval Times
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United States
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Entertainment Providers
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300 - 400 Employee
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Food Server
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Aug 2018 - Dec 2019
Provide an interactive guest experience by providing excellent customer service, food, and beverage to all guests in a positive and outgoing manner Maintains dinner show-room appearance standards by clearing and cleaning tables and floor surfaces to ensure all tables and seating areas are correctly set before guest arrival to the dinner show Follows up with guests to ensure satisfaction and replenishes beverages and food as necessary and take/deliver orders as they come to provide the best of customer service Show less
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Wyndham Vacation Ownership
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United States
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Hospitality
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700 & Above Employee
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Community Marketing Agent
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Mar 2018 - Aug 2018
Assist in registration reservations while maintaining awareness of current events, activities, hours of operation, and dining options to ensure an extraordianary experience Verify payment for registration charges, including incidentals, by obtaining credit information, and posting charges to guest accounts as required by providing accurate statements, and collecting all amounts due Serve as a concierge to guests by purchasing tickets to shows, local attractions, making reservations at restaurants, getting rental car, answering incoming calls, and schedule wake-up calls Show less
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Orange Coast College
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United States
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Higher Education
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700 & Above Employee
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Campus Ambassador
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Aug 2017 - Aug 2018
Work within a group of 6 ambassadors to provide full logistical organization and implementation of projects/events/workshops to serve the targeted student population based on equity needs Liaise closely between stakeholders/administrators to provide suggestions for leveraging both qualitative and quantitative data that ensured the result of creating an equity-minded culture on campus Create networks with surrounding high schools to organize marketing strategies to promote awareness of the equity program offered at OCC Show less
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Education
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California State University, Fullerton
Bachelor of Business Administration - BBA, Entertainment & Hospitality