Experience

AccruePartners

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• IT Project Manager

  • Jun 2018 - Present



TTI of USA

• Staffing and Recruiting
• 1 - 100 Employee

• IT Project Manager/Business Analyst

  • Jan 2014 - Jan 2018

  Provided project management and business analysis support for client’s (TIAA) Core Recordkeeping Project Management Office. Directed the execution of multiple application development projects ranging in size from small (under $500k) to large ($6mm) from conception through production implementation. Analyzed processes, developed project plans, coordinated resources, supervised project teams, controlled budgets, and managed performance. Led highly effective project teams. Developed project documentation. Tracked and reported weekly financial status to Executive Level Management team. • Delivered a multi-year $6mm application development project on time and $13k under budget • Delivered multiple small maintenance projects, all on time and within budget • Developed reporting tool to track and communicate weekly project financial data (actual spend and remaining forecast), risks and issues to executive management team • Met 100% of deployment deliverables by coordinating and tracking development and deployment activities across multiple application development and quality assurance teams, representing more than 80 dependent applications and interfaces



SunGard - now part of FIS

• United States
• Information Technology & Services
• 700 & Above Employee

• Lead Senior Consultant

  • Mar 2011 - Jan 2014

  Provided business analysis support for FIS (SunGard) software customers, including definition and documentation of business requirements based on interviews with business unit teams, gap analysis based on core system functionality versus custom development and project management support. Developed uses cases and test cases for both core system and custom development testing. Conducted user acceptance testing including documentation and tracking of defects. • Created high level functional requirements for custom development • Developed use cases and test cases for core and custom functional requirements for multiple accounting functions within the defined contribution and annuity systems. • Performed user acceptance testing including documentation and tracking of defects



Financial Industry Technical Services, Inc

• Consultant/Business Analyst

  • Oct 2008 - Jan 2009

  Provided project support to the client (Regions Bank) and other consultants as part of a project to outsource participant recordkeeping operations to various successor providers. Support included validation of hardcopy files transferred to successor vendor, including compliance testing reports and Form 5500. Also performed Omni Plus system loan record research and coordinated the tracking and documentation of share balance variances prior to actual conversion of data and transfer of investments. • Participated in the testing of Voice Response Unit (VRU) and web interfaces in the post conversion environment • Documented Voice Response Unit (VRU) and web interface test results • Coordinated document archival



Enterprise Iron Financial Industry Solutions

• Consultant/Business Analyst

  • Oct 2006 - Sep 2008

  Provided support to clients of TIAA for various FIS (SunGard Employee Benefit Systems) products (PlanOffice, Omni Plus) via telephone and email. Researched and resolved technical problems encountered during submission of payroll deduction data. • Researched transaction errors to determine and perform actions to resolve • Provided user training, documented system problems reported by external and internal users and performed system and user acceptance for installed software fixes • Extracted regular intraday information from client cash receipts systems using Microsoft Access and Excel software • Tracked rejected transactions, resolution and disseminated daily uninvested cash aging reports