Jo Elena Ortisi-Mansour

HR Manager at D|Fab
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Lisa Speaks

JoElena was a very hard working, dedicated member of our recruiting team. She was able to develop strong relationships with candidates, clients and her peers.

Mike Waszczenko

Working with Jo Elana in both HR and leadership roles, showed her focus for detail and ability to balance business objectives along with individual employee needs. These traits make Jo an effective leader that can modivate team members to deliver results.

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Credentials

  • Core Labor
    American Green Consulting Group, LLC
    Jan, 2022
    - Oct, 2024
  • Occupational Health and Safety
    American Green Consulting Group, LLC
    Jan, 2022
    - Oct, 2024

Experience

  • D|Fab
    • United States
    • Design Services
    • 1 - 100 Employee
    • HR Manager
      • Oct 2020 - Present

      *Established a fully functional HR department for the company and serve as the first and only HR presence by creating and overseeing all HR related functions for 100+ team members- both office and warehouse employees *Talent management (recruiting, reviewing resumes, interviewing, orientation and continual employee development) *Develop and administer policies, resources and programs to build and maintain D|Fab’s culture and promote employee retention *Support the creation and implementation of company initiatives *Coordinate and promote ongoing employee development and engagement *Serve as the Lead of the Safety Committee and conduct regular safety training meetings and programs that are OSHA compliant *Conduct orientation sessions and arrange on-the-job training for new hires; implemented stay interviews to encourage employee ongoing communications *Address employee performance/behavior issues. *Manage FMLA and disability requests (approvals/denials) in compliance with Federal and State Regulations. *Review and implement medical accommodation requests *Plan and oversea a variety of employee benefits programs. (Medical/dental/vision/401k/ST & LT disability/FSA/life insurance) **Engage in social media posts to aid in recruiting and new business efforts and to increase brand recognition *Designed and managed a COVID-19 compliant workplace

  • SolvIT, Inc.
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Recruiter / HR Generalist
      • Nov 2013 - Jul 2020

      Human Resource professional responsible for full-life cycle recruiting and onboarding of Information Technology, Engineering, Automotive, technical dealer Help Desk and other corporate employees. Responsible for new hire on boarding, benefit and 401 (k) enrollments, employee engagement, process documentation and various HR functions.

    • Engineering Support Administrator
      • Nov 2012 - Nov 2013

      Authorized / processed email and phone requests from Chrysler Engineers and Chrysler Suppliers to access CDA (Chrysler Diagnostics Application) software and networks.Documented detailed information in 'Footprints' ticket system.Protected Chrysler’s proprietary data by restricting access for certain suppliers/Chrysler employeesCreate and managed detailed, individualized accounts for users which provided access to various corporate systems, software, and tools. Assigned usernames and passwords.Interfaced with Chrysler Onsite Managers and Engineers.Provided ongoing Level I / Level II technical support to 2,000+ end users.

  • Mary Kay Global
    • United States
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Independent Beauty Consultant
      • Jan 2010 - Oct 2012

      - Market and sell makeup, skincare, and fragrance directly to clientele with emphasis on superior individualized customer service. - Educate women on proper skincare and application techniques on the various leading Mary Kay industry products. - Reputation for establishing critical relationships with clients by increasing customer response, and successful client relationship development. - Market and sell makeup, skincare, and fragrance directly to clientele with emphasis on superior individualized customer service. - Educate women on proper skincare and application techniques on the various leading Mary Kay industry products. - Reputation for establishing critical relationships with clients by increasing customer response, and successful client relationship development.

  • Aspen Search Group
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruiter / Search Consultant
      • Dec 2011 - Apr 2012

      -Responsible for full lifecycle recruiting (candidate sourcing, job qualification, initial candidate calls, internal interview / screening, client interview preparation and offer negotiation) specializing in Automotive Engineering, Information Technology, and Human Resource positions. - Performed phone screening interviews to determine eligibility of candidacy for clients - Prepared candidates for interviews by formatting resumes and conducting interview preparation. -Responsible for full lifecycle recruiting (candidate sourcing, job qualification, initial candidate calls, internal interview / screening, client interview preparation and offer negotiation) specializing in Automotive Engineering, Information Technology, and Human Resource positions. - Performed phone screening interviews to determine eligibility of candidacy for clients - Prepared candidates for interviews by formatting resumes and conducting interview preparation.

  • Little Rascals Resale and Boutique
    • Fraser, MI
    • Consignment Sales / Merchandising Associate
      • Sep 2009 - Jul 2011

      -Well organized and skilled in inventory control, cashier management and order processing. -Helped to coordinate and implement seasonal and promotional marketing campaigns. -Well organized and skilled in inventory control, cashier management and order processing. -Helped to coordinate and implement seasonal and promotional marketing campaigns.

  • MJM Sales
    • Warren, MI
    • Administrative Assistant
      • Sep 2003 - Jul 2009

      - Personal Assistant for Manufacturers Sales Representative - Performed routine administrative functions to aid in managing business initiatives and sales -Designed sales and motivational PowerPoint Presentations -Created and ran sales reports - Personal Assistant for Manufacturers Sales Representative - Performed routine administrative functions to aid in managing business initiatives and sales -Designed sales and motivational PowerPoint Presentations -Created and ran sales reports

  • BBDO Worldwide
    • United States
    • Advertising Services
    • 700 & Above Employee
    • Senior Training and Organizational Development Specialist
      • Jun 1999 - Sep 2003

      -Worked closely with HR to recruit qualified candidates for open positions. - Designed, coordinated, and facilitated all New Hire Training Initiatives, along with Program Specific, Systems, and Leadership and Development Training for all DaimlerChrysler Marketing and Customer Service Programs. - Embraced the CRM Philosophy in all training initiatives; Audited training to ensure its effectiveness. - Wrote and followed ISO 9001 Quality Processes and Procedures ( work instructions, system level procedures, quality forms/records, to avoid non-conformances and to ensure consistency in all work related activities.

  • ASG Renaissance
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Technical IT Recruiter
      • Jul 1998 - Jun 1999

      -Sourced, screened, interviewed, and successfully hired and placed qualified candidates for contract and permanent positions in the fields of Information Systems, Engineering, and Professional roles for Ford Motor Company, DaimlerChrysler, and various other clients. - Utilized proficient cold-calling techniques and a professional demeanor to generate referral applicants. - Collaborated with management and sales/marketing staff to improve corporate profitability. - Recommended employee recognition plans to improve retention rates.

  • Phoenix Group
    • Farmington Hills, MI
    • Operations Supervisor
      • Aug 1997 - Jun 1998

      -Created and maintained program related documentation; conducted beta testing and directly supervised 25 employees. - Conducted task analyses, provided budget assumptions and sales quotes to upper management and clients. - Managed programs and staffing levels for six Ford Motor Company Marketing programs; Recruited, interviewed, hired, and trained new employees. - Successfully launched a 24/7 inbound call program in seven days for SourceOne Mortgage client. -Created and maintained program related documentation; conducted beta testing and directly supervised 25 employees. - Conducted task analyses, provided budget assumptions and sales quotes to upper management and clients. - Managed programs and staffing levels for six Ford Motor Company Marketing programs; Recruited, interviewed, hired, and trained new employees. - Successfully launched a 24/7 inbound call program in seven days for SourceOne Mortgage client.

  • Electronic Data Systems
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Training Coordinator / Human Resource Supervisor - Chevrolet Customer Assistance Center
      • Jun 1993 - Aug 1997

      Training and Development - Designed, coordinated, delivered, and analyzed training and support materials. - Possess strong interpersonal, presentation, and writing skills. - Utilized knowledge of employment laws to interview, hire / terminate employees. - Addressed and documented performance issues and devised plans for improvement. -Conducted performance appraisals, administered compensation, employee benefit enrollment, coordinated placement of staff, and facilitated performance and career counseling. - Researched and analyzed budget / outlook issues and pro-actively recommended solutions. - Developed, administered, and effectively managed the budget and P&L for the Training Department. Service Relations Supervisor - Motivated and aided in the professional development of 36 employees in a call center environment -Analyzed call statistic reports and wrote and administered performance reviews. - Formulated and implementation action plans to effectively resolve personnel issues; Conducted new hire interviews for Business Analyst Positions.

Education

  • Oakland University
    Bachelor's degree, Human Resource Development, Training and Development Minor: Management

Community

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