Jo-Anne Hansford
Resident Manager at Realstar Management- Claim this Profile
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Bio
Experience
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Realstar Management
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Real Estate
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200 - 300 Employee
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Resident Manager
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Sep 2011 - Present
Halifax, NS Resident Manager is responsible for the overall performance of the property by maximizing profitability and maintaining corporate standards within operational and budget objectives. This includes effective marketing, administration, expense control, income maximization, ensuring proper physical maintenance of the building and surrounding property, daily management, training of staff. RM is responsible for fostering and maintaining a friendly professional environment for residents, prospects… Show more Resident Manager is responsible for the overall performance of the property by maximizing profitability and maintaining corporate standards within operational and budget objectives. This includes effective marketing, administration, expense control, income maximization, ensuring proper physical maintenance of the building and surrounding property, daily management, training of staff. RM is responsible for fostering and maintaining a friendly professional environment for residents, prospects, service providers, contractors and guests. The duties of RM are Business Development & Marketing, Customer Service, Management and Training, Fire Safety, Life safety, Emergency Response, Cleaning, Leasing, Administration, Property Maintenance.
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Resident Manager
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Sep 2011 - Present
Halifax, NS
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Medical Service Aide/Clerk 2-Emergency/Evironmental Services
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May 2000 - Aug 2011
St. John's, NL Emergency Department: Register/Admitting new patients into the system of daily recording documents. Purging of deceased information. MCP Billing. Ensuring all daily documents are up to date with admissions, death and room changes. Transport patients to x-rays, surgery, floors. Transport blood work and other specimen to labs. Assist in emergency codes. Switchboard operations. Filing/Organizing. Organizing fire drills schedules to ensure monthly requirements are met… Show more Emergency Department: Register/Admitting new patients into the system of daily recording documents. Purging of deceased information. MCP Billing. Ensuring all daily documents are up to date with admissions, death and room changes. Transport patients to x-rays, surgery, floors. Transport blood work and other specimen to labs. Assist in emergency codes. Switchboard operations. Filing/Organizing. Organizing fire drills schedules to ensure monthly requirements are met Eastern Health, Health Emergency Management Committee and SJFD. Clean all beds, machines, equipment in observation rooms. Provide support and assistance to nurses and doctors. Show less
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Legal Assistant
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Mar 2008 - Mar 2009
St. John's, NL Assisting two lawyers in employment, litigation, personal injury, immigration, property and insurance law; • Corresponding with clients and other firms over the phone and through e-mail exchange • Arranging for couriers on a daily basis; • Utilizing an eDocs system to organize and save electronic client files; • Liaising with courts, prothonotaries, judicial assistants; • Organizing and maintaining client files for accuracy and quick reference for lawyers; • Creating legal… Show more Assisting two lawyers in employment, litigation, personal injury, immigration, property and insurance law; • Corresponding with clients and other firms over the phone and through e-mail exchange • Arranging for couriers on a daily basis; • Utilizing an eDocs system to organize and save electronic client files; • Liaising with courts, prothonotaries, judicial assistants; • Organizing and maintaining client files for accuracy and quick reference for lawyers; • Creating legal documents, affidavits and factums, briefs, correspondence, internal memos, etc. through dictation; • Preparing and filing documents for court proceedings; • Scheduling ground transportation for lawyers and clients; • Managing calendars, arranging conferences, lunch meetings and reserving appointments; • Attending meetings, setting up presentations for inter-office utilities and cross-training co-workers; • Fielding cold calls and walk in clients, providing information for queries and consultation requests; • Taking payments, creating and issuing invoices for services rendered; • Covering front desk and acting as first point of contact for clients. Show less
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Education
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Compu College School Of Business
Executive Office Administrative, Medical and Legal -
Holy Heart Of Mary High School
Level 2, High School/Secondary Diplomas and Certificates