Experience

M&ESURE Research & Evaluation
• South Africa
• Research Services
• 1 - 100 Employee
• Office and Logistics Manager

  • Apr 2021 - Present


Ajit Khimji Group ( Asha Enterprises),Oman

• Retail
• 1 - 100 Employee

• Restaurant Manager

  • Aug 2019 - Mar 2021

  - completing all relevant duties as a Restaurant Manager; - overseeing the restaurant meal service; - communicating with maintenance teams regarding any on site and immediate issues; - performing daily briefings; - planning, training and implementing Covid-19 hygiene standards and protocols; - effectively managing payroll and timekeeping, including completion of weekly duty rosters; - managing the liquor menus as well as pricing and stock levels; - managing the social media pages and all online reviews; - following and enforcing the company’s code of conduct and ensuring proper disciplinary actions; - maintaining a safe working and guest environment to reduce the risk of injury and accidents; - quickly identifying problem situations and skilfully resolving incidents to the satisfaction of all parties. Show less



Grande Roche Hotel

• France
• Restaurants

• Restaurant Manager, Viande Restaurant

  • Feb 2018 - May 2019

  I worked at Bosmans Restaurant until the hotel was sold and then I was the Restaurant Manager at Viande Restaurant during the change over and until August 2019 - completing all relevant duties in a Restaurant Manager capacity overseeing the restaurant meal service; - communicating with maintenance teams regarding any on site and immediate issues; - clearly and promptly communicating pertinent information to staff, such as large reservations, any last minute menu changes or guest dietary requirements; - recognising and formally acknowledging outstanding staff performance; - leading and directing team members on effective methods, operations and procedures; - preparing for and executing new menu implementations; - maintaining adequate staffing in order to minimise overtime; - staff training; - effectively managing payroll and timekeeping, including completion of the requisite paperwork for new hires and terminations; - following and enforcing the company’s code of conduct and ensuring proper disciplinary actions; - maintaining a safe working and guest environment to reduce the risk of injury and accidents; - completing duties as the hotel’s “Manager on Duty” in the evenings and on weekends; - I was also very involved with the Banqueting and Sommelier departments; - quickly identifying problem situations and skilfully resolving incidents to the satisfaction of involved parties. Show less



Grootbos Private Nature Reserve

• South Africa
• Hospitality
• 1 - 100 Employee

• Assistant Lodge Manager

  • Jun 2014 - Feb 2018

  Assisting with guest check-in and check-out, meeting and greeting guests. Problem solving and ensuring the smooth running of the lodge. Managing the POS system with regards to bookings and beverages and placing beverage orders. Performing monthly beverage stock take. Ensuring that we remain sustainable by implementing recycling policies and objectives. Provide staff training to maintain our high service standards. Assisting with guest check-in and check-out, meeting and greeting guests. Problem solving and ensuring the smooth running of the lodge. Managing the POS system with regards to bookings and beverages and placing beverage orders. Performing monthly beverage stock take. Ensuring that we remain sustainable by implementing recycling policies and objectives. Provide staff training to maintain our high service standards.



Karoo Backpackers

• Manager

  • Dec 2012 - Jun 2014

  Running the Backpackers in a Management capacity. Maintaining the online booking platforms and the website, as well as the daily shift roster and staff training. Performing some guiding and cooking functions. Running the Backpackers in a Management capacity. Maintaining the online booking platforms and the website, as well as the daily shift roster and staff training. Performing some guiding and cooking functions.



Skilpadvlei Restaurant

• Food and Beverage Manager and Assistant Events Manager

  • Apr 2012 - Dec 2012

  Ensuring all restaurant bookings are taken in a manner to eliminate overbooking and ensure proper placement within the restaurant. Ensuring the POS system is up to date with prices and recipes. Assisting the Events Manager with the set-up, running and break-down of all events. Ensuring all restaurant bookings are taken in a manner to eliminate overbooking and ensure proper placement within the restaurant. Ensuring the POS system is up to date with prices and recipes. Assisting the Events Manager with the set-up, running and break-down of all events.



Joostenberg Bistro & Events Venue

• 1 - 100 Employee

• Assistant Restaurant Manager and Events Manager

  • Dec 2003 - Apr 2012

  Maintaining beverage stock and stock rotation as well as perform monthly stock take. Ensuring the POS is up to date and functioning properly. Manage the staff roster to reduce overtime or over staffing. Following up of all enquiries for the restaurant and events venue and ensure that these follow through to confirmed bookings. Maintaining beverage stock and stock rotation as well as perform monthly stock take. Ensuring the POS is up to date and functioning properly. Manage the staff roster to reduce overtime or over staffing. Following up of all enquiries for the restaurant and events venue and ensure that these follow through to confirmed bookings.