Directrice principale - Secteur public & Services infonuagiques hybrides

• May 2021 - Present

Directrice principale

• Apr 2019 - Present

Direction de la succursale de Québec LGS - Une société IBM

Chef de secteur - Technologies

• Jan 2017 - Present

Directrice, mandataire

• Aug 2013 - Dec 2016

Coordinator of Project Management - Senior Manager, Project delivery

• Feb 2010 - Aug 2013

Our Project Management Office is responsible to Implement and coordinates the projects for the effective elaboration of service delivery in accordance to corporate strategies. The ultimate goal being “efficiency” in all projects and operations, this department is responsible for ensuring a smooth transition from sale to delivery of our diverse projects. This would include the optimization of management project practices and activities, implementation of structure and standardize project management processes, procedures and methodologies throughout the organization; Primary Responsibilities & Corporate Objectives: Elaboration, implementation and execution of operational and planning and reporting activities for the Project management office; Improve management for the efficient use of assigned resources (technicians and experts). Implementation and coordination of the Project Management Office for the effective elaboration of service delivery in accordance to corporate strategies for targeted yearly market growth; Structure and standardize project management processes, procedures and methodologies throughout the organization; Work in collaboration with executive team for the harmonization of corporate system processes, time sheets, project follow-ups, billing, and support services, etc.; In collaboration with upper level management, responsible for implementing standardized service offer responses in accordance to specific project mandates; Work in close collaboration with consulting services, business development and project teams; Ensure the effective collaboration between intervention teams, (improve and maintain team relations and engagement); Assist in project and customer needs qualification when required; Proactively propose innovative solutions in accordance to customer strategic business requirements; Validation that all solutions are delivered in accordance to the highest standards of quality and efficiency; Show less

Director, Corporate services

• Apr 2005 - Dec 2009

The Corporate Services Department is responsible for providing support services including effective operational and organizational tools. The ultimate goal being ‘efficiency’ in all operations, this department was responsible for ensuring a smooth transition from sale to delivery of our diverse services. This would include the optimization of management practices and activities, the elaboration and implementation of a complete sales package that would better define the core business and service offer and lastly, the restructuring of the “bid desk” for the appropriate elaboration of service offers in response to RFPs. Primary Responsibilities & Corporate Objectives: Improve management for the efficient use of assigned resources (technicians and experts). Elaboration, implementation and execution of operational and reporting activities for Quebec and Montreal Regional Offices; Implementation and coordination of the Quebec Regional Bid Desk for the effective elaboration of proposals and service offers in response to RFPs and in accordance to corporate strategies for targeted yearly market growth; Structure and standardize project management processes, procedures and methodologies throughout all divisions within Victrix; Work in collaboration with executive team for the harmonization of corporate system processes, time sheets, project follow-ups, billing, and support services, etc.; Work in close collaboration with the Marketing Team in order to define a new and unique corporate image. Manage company official corporate documentation (e.g., development and standardization of the company’s templates for long and short proposals, etc.); In collaboration with upper level management, I was responsible for implementing standardized service offer responses in accordance to specific project mandates (including the integration of promotional brochures, technical datasheets, etc.). Show less

Senior IT Consultant, Technology Integration Division (Network)

• Jan 2002 - Apr 2005

Following the merger of cities in the province of Quebec in January 2002, the City of Quebec, following an intense period of uncertainties at all levels, is forced to massively reorganize its infrastructures in order to introduce a new organizational structure of 13 cities combined. The $8M project divided into different categories covered the following: Active Directory services, the standardization of Windows Server 2003, the standardization of Windows XP Workstations (over 3,500 Workstations), the implementation of remote management services, in addition to the standardization of printing services and various applications. The project called “IMAGE”, required the coordination of several different professional resources, (human resources, financial and material resources). The project covered 2 main locations in Quebec, which included over 150 servers and 3,500 users. As IT Professional Coordinator, Analyst and Project Manager for the City of Quebec, and in accordance to defined “IMAGE” project objectives, my responsibilities included the following elements: Participate in the architectural design and development phases as well as ensure the coordination of technical teams: Active Directory, servers, remote management services (ZENworks), workstations, printing services, etc.; Ensure an effective coordination between different project groups (as listed above); Elaborate project workbook, technical specifications and proposal lyses; Follow-up on project phases and critical milestones in order to ensure compliance to project schedule and budget; Provide project phase reports to the executive committee for approval; Ensure proposed solution can seamlessly integrate within already existing infrastructures (intermediate deliverable); Prepare and conduct official design reviews in order to obtain consensus from all project participants, (effective project communication); Show less

IT Director

• 1994 - 2000

Conduct analyses of IT service requests and IT systems within the city’s multiple departments; Responsible for ensuring IT equipment requests are in compliance to IT implemented infrastructures and long term vision; Provide to municipal public officials and executives, expert consulting services in order to ensure high-quality IT services to both internal and external customers; IT project management; Prepare project summary reports for official presentation to the municipal officials and executives; Participate in the re-engineering of IT processes; Prepare and manage IT budget; Plan and manage IT hardware and software purchases; Elaborate project workbooks and RFPs (request for proposals), in addition to managing supplier contracts for our multiple IT projects; Analyses of internal and external customer training needs; Plan and manage IT training program schedules; Plan, prepare and deliver trainings in regards to office applications; Responsible for the administration of the City’s IT network; Manage IT service department. Show less