Experience

NATTIQ

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Advisory Consultant

  • Jan 2018 - Present

  Founded in 2002 and headquartered in the Nation’s Capital, NATTIQ Inc. [“naw-tuc”] is an indigenous-owned firm offering Management Consulting and Office Relocation Services. NATTIQ provides solutions to clients in the areas of business, advisory, IM/IT technology and Cloud services as it relates to people and processes across business lines, addressing the impact of technology or work place transformation initiatives. Our Cloud Solutions Team includes senior level business and technology transformation specialists, as well as well-respected Tier 1 partners, who offer strategic services to the Government of Canada. These solutions help address key issues, create value, maximize growth and improve business performance, by providing objective advice and expertise focused on strategy, structure, management and operations of an organization. For over 15 years, NATTIQ has been working with public and private organizations in delivering results and value in the achievement of their business objectives. We have an exceptional team of people, with a broad range of skills working with clients from public and private sectors to deliver value and success in meeting business objectives. NATTIQ is well positioned to provide services through established federal government contracting vehicles, including THS, TBIPs-Tier 1 & 2, TSPS, ProServices, as well as others in both public and private sectors. Show less



Transform IT Strategic Services

• Ottawa, Canada Area

• President

  • Nov 2016 - Present

  Action oriented IM/IT executive, with 33 years of experience in the Federal Government. A strong consensus builder with extensive experience in engaging various stakeholders in the support of central agency directions and a strong commitment to increased service delivery, self-service citizen centered and common infrastructure/common service models. A major strength is the ability to rally and focus technical and business managers to think differently and challenge conventional thought and practices towards the common goal of improved program/service delivery though effective use of IM/IT. Specialized in the provision of strategic advisory services to assist operational, executive and senior executives in the areas of business and technology transformation, integrated strategic and operational planning, investment planning, performance / outcome management and governance. Show less



Transport Canada - Transports Canada

• Canada
• Government Administration
• 700 & Above Employee

• Senior Director / Advisor to CIO

  • Jan 2015 - Dec 2016

  Helped transition 2 CIOs and several acting Directors into their roles in the following three focus areas: • Supporting the Government of Canada (GC) IM/IT consolidation/centralization initiatives.• Strengthening governance, oversight and monitoring of all IM/IT investments and projects.• Ensuring that Internal Services are offered in support of all TC strategic outcomes. Some aspects of the work included:• Leading the implementation of a revised IM/IT governance model based on best practice information, and incorporating changes to TC and GC integrated business and IM/IT planning processes. • Leading the implementation of a revised departmental IM/IT Project Management Framework incorporating best practice information, revised TBS project gating, architecture reviews, and a streamlining of existing application development processes with a focus on agility in delivery. • Directing involvement in the various TC Blueprint 2020, and Government IT transformation initiatives and projects which demonstrated a focus on the bigger picture yet grounded on practical ideas and efforts to further business requirements definition, options analysis and implementation of solutions within a changing landscape. • Constantly incorporating best practices and lessons learned from within TC, industry and the public sector into branch, cross-branch and national activities to the benefit of the IM/IT organization, ADMs and the DM.• Balancing of reactive and proactive approaches ensuring architecture, planning and project oversight aspects were well positioned in aspects such as investment decisions, cross functional coordinated discussions, business case reviews, contract reviews, project performance and governance. Show less

• Director, IM/IT Architecture & Strategic Planning

  • Aug 1998 - Jan 2015

  Implemented an IM/IT Architecture & Strategic Planning organizational structure to address the pressing need to step up efforts in the area of strategic IM/IT planning, linking to business outcomes. Established appropriate linkages to other functional areas within the departmental service lines as well as external linkages to government bodies such as Treasury Board and PWGSC / Shared Services Canada, and ensured a level of integration required to create an adaptive IM/IT environment supporting internal and external change. Established product standards and policies. Established multi-year Government On-Line / e-services, IM/IT Strategic and IM/IT Investment plans endorsed by sector executives (DG, ADM, DM) , architectural plans and blueprints, as well as continuously evolved business and IM/IT governance structures and decision processes to support effective and efficient delivery of departmental IM/IT. Some aspects of the work included:• Facilitating on-going focus sessions with departmental service line managers to validate their business priorities, discuss and assess the strategic opportunities for IM/IT and e-services, and align technology priorities with business direction.• Establishing and evolving the information, application, technology, security and governance architectures. • Overseeing an IM/IT R & D and standards program • Reviewing all departmental IM/IT business cases, establishing an annual IM/IT investment / prioritization/ governance framework to support improved management of IM/IT and e-services aligned with departmental and government business priorities and directions. • Establishing a PMO and increasing the oversight role and the overall management of the departmental portfolio of IM/IT projects. • Leading and influencing major transformative initiatives in support of internally and externally focused electronic service delivery. Show less

• Chief, Corporate and Network Messaging Services

  • Apr 1993 - Aug 1998

  Consulted with departmental managers and senior executives to ensure the delivery and effective use of information technology in support of the various departmental programs. Established and supported a LAN and messaging communications infrastructure enabling over 20,000 departmental employees to exchange electronic information over geographical, organizational and departmental boundaries. Other milestones included the planning and execution of the NAVCAN and CCG LAN, OA and messaging divestitures, establishment of departmental corporate software licensing agreements, internal and external internet based information services, and business re-engineering solutions to increase business efficiencies. Some aspects of the work included:• Managing a multimillion dollar transition to a common desktop, LAN and email platform. This included the acquisition, development, testing, implementation, support and maintenance of a consolidated enterprise-wide computing environment incorporating contracted activities for hardware, software and services.• Providing direction for the development of Departmental messaging technical standards, practices and procedures.• Providing on-going delivery of specialized informatics services based on service level agreements (SLAs) with business units. • Planning for key infrastructure initiatives such as the Storage Management, Secure Messaging, Secure Remote Access, PKI, internet, Firewall Services and Business Resumption.• Planning the transition of Air Navigation Services, Coast Guard and Airports resources and IM/IT infrastructures to entities external to TC in support of government alternate service delivery initiatives. These activities necessitated the creation, testing and separation of IM/IT components and services in a way, which guaranteed no service disruption to the 15,000 affected employees. Show less

• Chief, Work Environment

  • Apr 1992 - Apr 1993

  Worked on the development of an integrated electronic work environment capable of providing all Transport Canada staff with the right information, at the right time, at the right cost, regardless of the style or location of their workstation. This work became the foundation for stating the department’s long-term IM/IT direction, consolidation of technologies and services and the establishment of standards and policies in synch with central agency initiatives and departmental/Government of Canada business direction. This ground-breaking work had introduced senior executives to the value of IM/IT in enabling the business programs, at which point began the strategic alignment of departmental IM/IT and business with full top-down support. Show less

• Manager, Premise Distribution Systems (PDS)

  • Apr 1990 - Apr 1992

  Addressed user requirements, functional design, configuration, integration consultation, training and support of departmentally endorsed LAN technologies. Designed, installed and maintained cabling systems to support increasing employee relocations and specialized connectivity requirements. Some aspects of the work included.• Creating and evolving an engineering and support group responsible for functional design, building wiring specification, integration consultation, training and support of Departmentally endorsed LAN technologies.• Developing and streamlining LAN and desktop implementation processes.• Providing technical advice on the use of LAN and desktop technologies, and costing solutions consistent with government standards and Departmental/Government of Canada business strategic directions.• Developing specialized LAN support services such as performance analysis, capacity planning, internetworking design and network customization.• Preparing presentations for delivery to senior management, operational groups or special project teams.• Exposing systems development engineers to the latest tools and techniques through technology transfer sessions.• Assisting in the design of intelligent cabling systems and fiber based networks to accommodate high-speed data communications requirements. Show less

• Technical Support, WAN and LAN Services

  • Feb 1988 - Apr 1990

  Provided technical support for the Department’s wide area network consisting of various geographically dispersed communications technologies. Established service levels with clients requiring increased personal computer connectivity in order to meet the increasing demand for business information processing. Delivered specialized local area network (LAN) support services such as implementation, performance analysis, capacity planning, and networking design in support of the increased client demand for exchanging electronic information. Developed interim as well as long-term directions for the use of LANs and office automation services within the department, through client consultations. Some aspects of the work included:• Technical support for the Department’s wide area network (WAN).• Interviewing business communities to document the requirements for LANs and assess their potential IM/IT value to the business of TC.• Developing the functional specification for LANs that met the Department’s intra-LAN, LAN to SNA and LAN to wide area network communications requirements.• Developing installation and support requirements for LAN workstation, servers and communications gateways.• Designing and implementing Transport Canada’s first national distributed client-server LAN including services such as communications, mail and fax. Show less

• Technical Support, Microcomputer Assist Services

  • Oct 1985 - Feb 1988

  Helped establish the department’s first personal computer help desk, which provided hardware, application and integration support to approximately 2,000 departmental personal computer users. Evaluated vendor hardware/software for departmental suitability and assisted clients in developing software solutions/hardware configurations in response to their business requirements. Some aspects of the work included:• Providing word-processing, spreadsheet, database, graphics and communications software support.• Assisting clients in defining requirements and developing software solutions/hardware configurations.• Evaluating vendor hardware/software for departmental suitability (standalone, connectivity and integration capabilities with lifecycle costs).• Developing interim as well as long term directions for the use of LANs within the department. Show less