Experience

Ename SA

• Portugal
• Internet Publishing
• 1 - 100 Employee

• Team Leader / Coordinator

  • Feb 2022 - Present

  Tasks / Responsibilities:- Work management and training of the technical team.- Operational and technical support for the repair team and customers.- Communications with the brand's customer service team to ensure customer satisfaction.- Coordination between multiple brands and teams.- Implementation and management of customer brands procedures.- Management of results and quality control.- Hardware and software troubleshooting.

• Computer Technician

  • Aug 2018 - Jan 2022

  Tasks:- Diagnostic and repair of Hardware and software problems.- Installation/configuration of operative systems and applications.- Components repair / soldering



Altice Portugal

• Portugal
• Telecommunications
• 700 & Above Employee

• Shop Assistant

  • Mar 2016 - Jul 2018

  Tasks: - Active selling and cross-selling of the entire range of Altice/Meo products and services. - After sales service. - Configuration and support in the use of mobile and fixed equipment. - Administrative handling of store processes. - Altice/Meo service information. Tasks: - Active selling and cross-selling of the entire range of Altice/Meo products and services. - After sales service. - Configuration and support in the use of mobile and fixed equipment. - Administrative handling of store processes. - Altice/Meo service information.



NI (National Instruments)

• United States
• Electrical Equipment Manufacturing
• 700 & Above Employee

• Trainee de TI

  • May 2013 - Jun 2013

  - Installation and configuration of Microsoft operating systems and applications. - Hardware and software troubleshooting. - Network server and database maintenance. - Installation and configuration of Microsoft operating systems and applications. - Hardware and software troubleshooting. - Network server and database maintenance.