• Jul 2017 - Present

Management and operation of physical and virtual servers (XenServer);Management and operation of storages (NetApp, StorNext FS);Installation and configuration of the operating system for servers (Ubuntu Server);Responsible for corporate backup policy and management (EMC Networker) (2015-2020);Support Level 2 and 3 for technicians, analysts, technologists and researchers.

• Jul 2015 - Jun 2017

Team management formed by Network and Security analysts, SysAdmin, Infrastructure, Supercomputing, NOC and Service Desk, a team with 30 employees;Management of customer service and SLAs; Development of indicators of projects and activities;Management of server virtualization projects with Xen, migration of physical servers between data centers, NetApp storages, corporate backup with EMC Networker, services and meteorological and climatological applications; Management of operational data center routines; Inspection of the contract to extend the useful life of the Cray XE supercomputer (2015-2017); Support in the process of drafting calls for the acquisition of ICT equipment and services; Support in the elaboration of the PETI (Strategic IT Plan) and PDTIC (ICT Master Plan) of INPE (2016-2017); Member of the CATI - IT Advisory Committee of INPE (2016-2017); Member of the CA - Advisory Committee of CPTEC / INPE (2016-2017). Show less

• Jul 2013 - Jun 2015

Network Operations Center (NOC) services with proactive monitoring of data center and supercomputer ICT assets; Operation and monitoring of the execution of the rounds of numerical weather and climate forecasting operational models; Execution of operational and on-demand backups; Development of data center temperature and humidity monitoring solution using Arduino; Development of automated routines in shell script; Level 1 support for the service desk, technicians, analysts, technologists, researchers and users in general. Show less

IT Infrastructure Analyst

• Jan 2009 - Jun 2013

Corporate backup management and operation (CommVault); ICT asset management; User Support (Help Desk, Service Desk and Field Desk); Maintenance of thermal printers, computers, notebooks, data collectors and network cabling; Implementation of call control system for the Service Desk; Configuration, installation and release of accesses in Citrix XenApp (application virtualization), CrystalReports (reports) and TOTVS Datasul (ERP Software); Control of the outsourcing contract of printing (reports of use and supplies); Operation of the corporate e-mail server (Lotus Notes); Active Directory operation (Windows Server Server); Participation of the Unified IT serving other subsidiaries and companies of the ValGroup Group. Show less

Computer technician - Desktop Publisher

• Aug 2005 - Dec 2008

Layout of more than thirty books and graphic design of covers Maintenance and upgrade the of website and shopping online; Implementation the of newsletter; Computers and printers maintenance. Layout of more than thirty books and graphic design of covers Maintenance and upgrade the of website and shopping online; Implementation the of newsletter; Computers and printers maintenance.

Computer Technician - Internship

• May 2004 - Feb 2005

Development and maintenance of commercial applications; End user support and training; Computers maintenance. Development and maintenance of commercial applications; End user support and training; Computers maintenance.